People Operations Manager

OneSchool Global United Kingdom; Coventry; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

OneSchool Global UK is seeking an experienced People Operations Manager to lead the delivery and continuous improvement of our People Operations across the UK with hybrid working and weekly presence at the Regional Support Office in Warwick. The role involves occasional travel to campuses to support operations and stakeholder engagement.

Reporting to the Regional Director, People & Culture, you will drive compliant, employee-focused HR services, optimise systems, and lead a team delivering

Qualifications

• Significant experience in HR Operations or People Operations.
• Strong knowledge of UK employment law and HR best practice.
• Experience with HR systems, data reporting, and process improvement.
• Excellent organisational and stakeholder management skills.
• CIPD Level 5 qualification desirable.

Responsibilities

• Lead the People Operations function across OSG UK.
• Oversee the full employee lifecycle, from onboarding through to offboarding.
• Manage HR systems, including Dayforce, reporting, data governance, and process automation.
• Lead payroll governance and HR administration activities.
• Drive learning and development programmes and compliance training.
• Manage employee benefits, wellbeing initiatives, and recognition programmes.
• Develop service improvements that enhance the employee experience.
• Lead and develop the People Operations team, ensuring high levels of service and operational excellence.

Skills

HR Operations

People Operations

UK employment law

Stakeholder management

Process improvement

Education

CIPD Level 5

Tools

Dayforce

Job description

OneSchool Global UK is seeking an experienced and proactive People Operations Manager to lead the delivery and continuous improvement of our People Operations function across our network of campuses throughout the UK with Hybrid Working and 3 to 4 days per week at Regional Support Office, Warwick. We are relocating to Coventry in 2027.This role will involve occasional travel to OneSchool Global campuses across the UK to support operational needs and stakeholder engagement.

Reporting to the Regional Director, People & Culture, you will play a pivotal role in ensuring efficient, compliant, and employee-focused HR services. This is an exciting opportunity for an HR professional who enjoys combining operational excellence with process improvement, systems optimisation, people data insights, employee wellbeing, and team leadership.

Key Responsibilities

• Lead the People Operations function across OSG UK.
• Oversee the full employee lifecycle, from onboarding through to offboarding.
• Manage HR systems, including Dayforce, reporting, data governance, and process automation.
• Lead payroll governance and HR administration activities.
• Drive learning and development programmes and compliance training.
• Manage employee benefits, wellbeing initiatives, and recognition programmes.
• Develop service improvements that enhance the employee experience.
• Lead and develop the People Operations team, ensuring high levels of service and operational excellence.

About You

You will bring:

• Significant experience within HR Operations, People Operations, or a Shared Services environment.
• Strong knowledge of UK employment law and HR best practice.
• Experience managing HR systems, people data, reporting, and process improvement.
• Excellent organisational, analytical, and stakeholder management skills.
• A proactive, solutions-focused approach with the ability to lead change and continuous improvement.
• CIPD Level 5 qualification (or equivalent experience) desirable.