People Operations Coordinator — Payroll, Onboarding & Benefits

Giacom; Nelson; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Learning and development opportunities

Casual dress code

Birthday off

Pension plan

Office refreshments

Job summary

Giacom, a leading platform provider connecting resellers with IT, is hiring a HR Coordinator to join the People Operations team in Nelson, UK. This 12-month fixed-term contract covers end-to-end HR processes from onboarding to payroll preparation and benefits coordination.

You’ll maintain HR data, draft contracts, and support reporting for audits, while building strong relationships across UK offices and ensuring accurate, confidential handling of information.

Qualifications

• Previous experience in HR administration or coordination, ideally with exposure to payroll preparation and benefits processes.
• CIPD Level 3 is a bonus - but not a dealbreaker.
• Confidence using HR systems (Cascade experience is a plus).
• Strong attention to detail with experience managing, maintaining and validating people data.
• Experience of producing HR reports and supporting data requests for audits and internal stakeholders.
• Comfortable working with payroll data and employee benefits administration.
• Digitally savvy, with strong Microsoft 365 skills.
• Clear communicator who’s comfortable supporting colleagues at all levels.
• Highly organised with a love of process and accuracy.
• Calm under pressure and able to juggle multiple priorities.
• Trusted to handle sensitive and confidential information with care and discretion.
• A proactive team player with a practical, can-do attitude.
• Naturally curious, with a focus on improving processes and driving efficiency.
• Confident in providing polite, constructive challenge to maintain standards and deliver the right outcomes.

Responsibilities

• Keep our HR system (Cascade) accurate and up to date.
• Prepare contracts, change letters, and HR reports.
• Support the full employee lifecycle - from offers and onboarding through to offboarding.
• Assist monthly payroll administration, including data preparation and liaison with Payroll.
• Maintain accurate people data and produce reports for audits and insights.
• Coordinate employee benefits administration including starters and leavers.
• Process invoices and raise POs through NetSuite.
• Build relationships across our UK offices.
• Serve as the first contact via the People inbox.
• Contribute to continuous improvement projects and cost-saving ideas.
• Help maintain cost awareness and efficiency improvements.

Skills

HR administration

Attention to detail

Communication

Organisation

Discretion

Data integrity

Education

CIPD Level 3

Tools

Cascade HR system

Microsoft 365

Job description

Giacom, a leading platform provider connecting resellers with IT, is hiring a HR Coordinator to join the People Operations team in Nelson, UK. This 12-month fixed-term contract covers end-to-end HR processes from onboarding to payroll preparation and benefits coordination.

You’ll maintain HR data, draft contracts, and support reporting for audits, while building strong relationships across UK offices and ensuring accurate, confidential handling of information.