People Operations Coordinator

Westfield Health; Sheffield; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health Cash plan

Private Health Insurance

Pension Scheme

Retail discounts scheme

Corporate Bonus Scheme

Electric Car Scheme

Cycle to Work Scheme

Flexible & Hybrid working options

Annual Pay Review

On site gym

Westfield Day

Annual leave 25 days + holidays

Job summary

Westfield Health is seeking a People Operations Coordinator to join our hybrid team in Sheffield. You’ll be the first point of contact for HR queries, oversee onboarding, payroll changes and employee benefits, and help shape efficient people processes across the UK and Europe.

The role requires strong organisation, payroll familiarity and solid experience with HR systems. CIPD Level 3 is desirable, and fluency in English is essential.

Qualifications

• CIPD Level 3 or above is desirable.
• Experience as an HR Administrator or People Operations Assistant.
• Hands-on payroll experience and end-to-end understanding of payroll processes.
• Strong knowledge of HR processes across the employee lifecycle.
• Proficient with HR systems and Microsoft Office (Outlook, Excel, Word).
• Fluent English; international/EMEA HR experience is advantageous.
• Knowledge of UK, Dutch, German or Belgian employment law is a bonus.

Responsibilities

• Be the first point of contact for HR queries across the Group.
• Maintain UK absence records and monitor triggers.
• Run lifecycle admin from onboarding to changes and leavers.
• Process contracts, letters and confirmations of change.
• Handle benefits enrolments, changes and leavers.
• Keep documents accurate, on time and compliant.
• Prepare and process payroll inputs with external vendors.
• Keep HR and payroll records accurate and confidential.
• Produce regular HR reports and metrics.
• Test and roll out new HR systems and contribute to projects.

Skills

HR administration

Payroll experience

HR systems knowledge

Microsoft Office

Fluent English

HR processes

Education

CIPD Level 3 or above

Job description

People Operations Coordinator

Location: Hybrid working from our head office in Sheffield, UK | Salary: Up to £29,000.00| Hours: Full time | Contract type: Permanent | Expected start date: January 1st 2027|

For over 100 years, Westfield Health has been on a mission to make a healthy difference to our customers, our colleagues and the communities we work in. What began in Sheffield as a way to help people access affordable healthcare, has grown into an international health and wellbeing company, trusted by more than 8,000 businesses and 400,000 people across the UK and Europe. We're proud of our not-for-profit roots: with no shareholders, the more successful we are, the more we can give back. We believe healthy people are happier and more productive, so we bring together evidence, insight and genuine care to help people and businesses be at their healthy, productive best, approaching every challenge with curiosity, taking ownership of the outcome, and always putting people first. If that sounds like the kind of place you want to build a career, we'd love to hear from you.

About the role

Our colleagues work across the UK and Europe, and so will you. One day that might mean onboarding a new starter in the Netherlands. The next, it’s a payroll change in the UK or a question from Germany that needs an answer today. As our People Operations Coordinator, you’ll be the first point of contact for HR queries across Westfield Health Group, helping every colleague get the right answer quickly. You’ll sit in our People Operations team, reporting to the People Operations Manager, and look after everything from onboarding and payroll to benefits and records. You’ll also help us find better ways of working as we grow. Experience in an international or EMEA HR role is highly advantageous.

Your responsibilities

HR queries and absence

• Be the first point of contact for HR queries across the Group
• Resolve routine questions and pass complex or sensitive cases to the right person
• Keep UK absence records up to date, watch triggers and flag cases for follow-up

Employee lifecycle and benefits

• Run lifecycle admin, from onboarding and contracts to job changes and leavers
• Prepare and issue contracts, letters and confirmations of change
• Handle benefits enrolments, changes and leavers
• Keep every document accurate, on time and compliant

Payroll, systems and reporting

• Prepare and process payroll inputs with our external payroll vendors
• Keep employee records in HR and payroll systems accurate and confidential
• Produce regular HR reports and metrics people can rely on

Better ways of working

• Document HR processes, workflows and knowledge base content
• Help test and roll out new systems and ways of working
• Contribute to People Operations projects as we grow

What you'll bring

• CIPD Level 3 or above is desirable
• Experience as an HR Administrator, People Operations Assistant or in a similar role
• Hands-on payroll experience and a clear understanding of the end-to-end process
• A good grasp of HR processes across the employee lifecycle
• Strong organisation skills and a sharp eye for detail with employee data
• Confidence using HR systems and Microsoft Office (Outlook, Excel, Word)
• A helpful, customer-focused approach and clear, professional communication
• Fluent English
• International or EMEA HR experience is highly advantageous, ideally across the UK, Netherlands, Germany or Belgium
• Knowledge of UK, Dutch, German or Belgian employment law is a bonus

Perks & benefits

• Health Cash plan, Private Health Insurance, Pension Scheme, Retail discounts scheme, Corporate Bonus Scheme, Electric Car Scheme, Cycle to Work Scheme, Flexible & Hybrid working options, Annual Pay Review, On site gym. Annual leave (25 days + bank holidays + Westfield Day)

Next steps and support

• Hiring team will review your CV
• Formal interview
• Verbal offer to successful candidates
• Background, right to work and regulatory checks

Please note, while we welcome global talent, we're currently unable to sponsor work visas.

We are a Disability Confident Committed employer; we value inclusivity and want to make sure our application process is open and accessible to all candidates. Please let us know if you require reasonable adjustments to ensure the recruitment process is as comfortable as possible.

Westfield Health Group is home to Westfield Health, ROVA Health and UK Health and Wellbeing, proudly providing holistic health and wellbeing services, and active spaces, to clients across 11 countries. We live by our values; we care, we're in it together, we are explorers, we own it.