People Operations Coordinator

KBR Careers; Leatherhead; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

KBR Careers is seeking a proactive HR Operations Coordinator to join our Leatherhead team. You will deliver efficient HR administration across the employee lifecycle, maintain accurate records, and support payroll changes while ensuring data integrity and compliance.

The role involves handling employment contracts, onboarding, offboarding, and responding to employee queries within defined service levels. A CIPD qualification or progress toward one is preferred, with strong MS Office and Workday

Qualifications

• Strong organisational skills and the ability to manage multiple tasks.
• Excellent attention to detail and data accuracy.
• Clear written and verbal communication; maintains confidentiality.
• Comfortable with defined processes and administrative tasks.
• Proficient in Microsoft Office and HR systems such as Workday.

Responsibilities

• Provide high-quality administrative support across the employee lifecycle, including onboarding and offboarding.
• Prepare and issue employment contracts, letters, and HR documentation.
• Maintain accurate employee records and update HR systems with data integrity.
• Support payroll changes and absence management processes.
• Respond to employee and manager queries with timely resolution and escalate when needed.

Skills

Organisational skills

Attention to detail

Written and verbal communication

Discretion with confidential data

MS Office proficiency

Education

CIPD qualification or studying towards

Tools

Workday

Job description

People Operations CoordinatorKBR is a global provider of differentiated, professional services and technologies delivered across a wide government, defense and industrial base. Drawing from its rich 100-year history and culture of innovation and mission focus, KBR creates sustainable value by combining engineering, technical and scientific expertise with its full life cycle capabilities to help our clients meet their most pressing challenges today and into the future. We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 80 countries and operations in over 29 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver. KBR is looking for an HR Operations Coordinator to work in our Leatherhead offices. The HR Operations Coordinator plays a key role in delivering an efficient, accurate, and customer-focused HR service across the employee lifecycle. Responsible for supporting core HR processes, maintaining employee records, and resolving employee queries, the role ensures a positive employee experience while maintaining high standards of data accuracy, compliance, and service delivery. This role provides an excellent opportunity for an individual looking to build a career in HR Operations. Alongside delivering high-quality administrative and employee lifecycle support, the successful candidate will be encouraged to develop expertise in HR systems, data management, process improvement, and operational excellence, creating a strong foundation for future growth within the People function. **Key Responsibilities** * Provide high-quality administrative support across the employee lifecycle, including onboarding, contractual changes, and offboarding.* Prepare and issue employment contracts, offer letters, employment-related correspondence, and HR documentation.* Maintain accurate employee records and update HR systems, ensuring data integrity at all times.* Support payroll processes through timely and accurate processing of employee changes.* Administer absence management, probation reviews, and other employee-related processes.* Manage and respond to employee and manager queries, providing timely resolution and escalating where appropriate.* Monitor shared HR inboxes and action requests within agreed service levels.* Support the administration of employee benefits and associated documentation.* Ensure compliance with employment legislation, company policies, and data protection requirements.* Identify process inefficiencies and opportunities for improvement, proposing practical solutions to enhance service delivery and operational effectiveness.* Contribute to continuous improvement initiatives, supporting the development of efficient, scalable, and customer-focused HR processes. **Experience & Qualifications** **Essential** * Strong organisational skills with the ability to manage multiple priorities and deadlines.* Excellent attention to detail and commitment to data accuracy.* Strong written and verbal communication skills.* Ability to manage confidential information with discretion.* Comfortable working with defined processes, procedures, and detailed administrative tasks.* Proficient in Microsoft Office applications. **Desirable** * Experience working in a customer service, administration, operations, shared services, or support environment.* Previous HR administration or HR Operations experience.* CIPD qualification or working towards a CIPD qualification.* Experience using HR systems such as Workday. **Knowledge & Skills** * A genuine interest in developing a career within HR Operations, Shared Services, or People Systems.* Curiosity and a desire to understand how HR processes, systems, and data support the employee lifecycle.* Strong customer service mindset with a commitment to delivering an excellent employee experience.* Understanding of the importance of data quality, reporting, and process governance within HR Operations.* Interest in HR systems and data management, with a willingness to develop expertise in Workday and related people technologies.* Strong problem-solving and relationship management skills.* Basic analytical skills with the ability to interpret data, identify trends, and support informed decision-making.* Ability to learn new systems, technologies, and processes quickly.* Awareness of process improvement methodologies and continuous improvement principles (desirable).* Working knowledge of UK employment legislation and GDPR principles (desirable). **Behaviours** * Customer-focused and service-oriented.* Curious, proactive, and eager to learn.* Collaborative and team player.* Positive and solution focused.* Organised, accountable, and detail oriented.* Committed to continuous improvement and operational excellence. The successful candidate **must** have the right to work in the United Kingdom and will be required to obtain and maintain BPSS security clearance.