Associates degree in HR, business administration, a related field or combination of education and experience.
3 years of experience in an HR support or similar role.
Prior customer services experience.
Strong communication and interpersonal skills.
Superior customer service skills.
High level of organizational skills.
Strong analytical and problems solving skills.
Accurate and comprehensive attention to detail.
Highly discreet, able to routinely handle confidential materials.
Ability to recommend areas for process improvement.
Proficiency in MS Office (Word, Excel, PowerPoint), HRIS experience preferred.
Responsibilities
Support various HR functions including recruitment, onboarding, compensation, benefits, HRIS, reward & recognition, organizational development, and leave administration.
Maintain accurate records and ensure compliance with policies and confidentiality requirements.
Assist in process improvements to enhance efficiency and service delivery.
Skills
Communication
Customer service
Organization
Analytical thinking
Attention to detail
Confidentiality
Process improvement
MS Office/HRIS
Education
Associates degree in HR/business administration or related field