People Operations Advisor

BlackLine; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

BlackLine in London is seeking a People Operations Adviser to support HR day-to-day operations across Europe and APJ. You will act as the first point of contact for HR queries, manage the HR inbox, and help maintain employee records and systems.

You will partner with Payroll, Benefits, Purchasing, Talent Acquisition and HRBP teams, drive process improvements, maintain SOPs, and support projects. A 3–5 year background in HR Operations and proficiency with Workday are expected.

Qualifications

• 3-5 years' experience in HR Operations for Europe and APJ.
• Familiarity with employment laws and employee data management.
• Ability to work in a fast-paced environment with multiple projects.
• Analytical, critical thinking and interpretive skills.
• Self-starter with prioritisation and timely follow-up.
• Excellent communication and interpersonal abilities.
• Confidentiality and discretion with sensitive information.
• Proficient in Workday.

Responsibilities

• First point of contact for HR related queries.
• Managing the HR Operations inbox/case management ensuring accuracy and SLAs.
• Ensure HR records, files and systems are maintained accurately and consistently.
• Prepare and administer documentation, ensure employee files are maintained.
• Manage employee lifecycle processes, including onboarding, change in employment and offboarding.
• Partner with other teams including Payroll, Benefits, Purchasing, Talent Acquisition, HRBP, etc.
• Identify opportunities for continuous process improvement.
• Maintaining Standardised Operating procedures (SOPs).
• Support the HR team with projects.

Skills

HR operations

Communication

Interpersonal skills

Analytical thinking

Confidentiality

Tools

Workday

Job description

The People Operations Adviser works in a shared services capacity and supports the Global People Team, with operational expertise managing the European region. This role is essential in supporting the day-to-day HR operations, being a primary contact point for HR queries, engaging in projects and supporting process improvements.

Responsibilities

First point of contact for HR related queries.

Managing the HR Operations inbox/case management ensuring accuracy and SLAs.

Ensure HR records, files and systems are maintained accurately and consistently.

Prepare and administer documentation, ensure employee files are maintained.

Manage employee lifecycle processes, including onboarding, change in employment and offboarding.

Partner with other teams including Payroll, Benefits, Purchasing, Talent Acquisition, HRBP, etc.

Identify opportunities for continuous process improvement.

Maintaining Standardised Operating procedures (SOPs).

Support the HR team with projects.

Qualifications

3-5 Years' experience within HR Operations supporting Europe and APJ, as well as an understanding of employment laws and experience in employee data management.

Ability to work effectively in a fast-paced environment and handle multiple projects.

Enquires analytical, critical thinking, and interpretive skills to apply various employment situations in line with policies and procedures.

Self-starter, ability to prioritize workload and provide timely follow-up and resolution.

Excellent communication and interpersonal abilities.

Flexible and adaptable to changing priorities.

Ability to handle sensitive information with discretion and maintain confidentiality.

Proficient in Workday

Preferred Skills

Previous experience with Immigration processes.

French language and France regulations knowledge

Experience working in other regions, including APJ, North America and India