People Operations Administrator

Oxford International Education Group; Greater London; On-site; GBP 23,000 - 34,000; Full time

Job summary

Oxford International Education Group is seeking an organised People Operations Administrator to support recruitment, onboarding and payroll-related data across the Group. You will coordinate pre-employment checks, maintain SCR and HRIS records, and act as a key contact for candidates and managers to ensure a positive employee experience.

This role requires strong MS 365 skills, discretion with confidential information and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Educated to A-Level standard (or equivalent qualification and experience).
• Experience in fast-paced administrative, HR, onboarding or recruitment environments.
• Experience handling confidential information with discretion.
• Experience using HRIS, ATS or recruitment systems.
• Experience within education, training or regulated environments.

Responsibilities

• Coordinate recruitment administration and onboarding activities.
• Process full employee lifecycle documentation (starters, leavers, changes).
• Coordinate pre-employment checks (Right to Work, DBS, references).
• Maintain HRIS, SCR and personnel records with accuracy.
• Produce monthly recruitment and onboarding reports.
• Support continuous process improvements and stakeholder liaison.

Skills

Organisational skills

Time management

Attention to detail

Communication skills

Microsoft 365

Customer service

Discretion with confidential info

Report writing / metrics

HRIS/ATS knowledge

Adaptable / collaborative

Education

A-Level or equivalent qualification

Tools

HRIS / ATS

Microsoft 365 suite

Job description

To support the People team in delivering an outstanding People service across the Group by providing efficient, accurate and timely operational, recruitment and onboarding support. The role is responsible for coordinating recruitment administration, pre-employment screening and onboarding activities, while ensuring employee records and People systems are accurately maintained. The postholder will act as a key point of contact for candidates, employees and managers, helping to deliver a positive candidate and employee experience throughout the employee lifecycle and supporting continuous improvement across People processes.

Main Duties and Responsibilities

People Operations

• Coordinate operational People processes, liaising with key stakeholders across the business and People team.
• Process full employee lifecycle documentation, including starters, leavers and contractual changes.
• Coordinate and administer all pre-employment checks, including Right to Work checks, DBS checks, references and other required screening activities.
• Manage the onboarding process for new starters, acting as the primary point of contact, coordinating documentation, system access, equipment requirements, inductions and onboarding activities, whilst monitoring progress to ensure a positive employee experience.
• Maintain accurate employee records on the HRIS and secure electronic personnel files.
• Maintain accurate records across People Operations, recruitment and onboarding systems, ensuring data integrity and timely updates.
• Maintain and update Single Central Records (SCR).
• Maintain and update People forms, templates and documentation as required.
• Produce monthly and ad hoc People, recruitment and onboarding reports, supporting analysis of key workforce metrics.
• Ensure recruitment, onboarding and payroll-related information is processed accurately and within required deadlines.
• Support the preparation and submission of new starter, leaver and contractual change information for payroll within agreed deadlines.
• Coordinate induction activities, employee training and People initiatives.
• Support the People Operations Manager with continuous process improvements.

Talent Acquisition Administration

• Manage the posting and administration of vacancies across appropriate recruitment platforms and channels for the Group (UK & RoW).
• Coordinate recruitment activities, candidate communications and hiring manager liaison for your assigned division.
• Liaise with hiring managers and key stakeholders to ensure smooth recruitment and onboarding experience.
• Support recruitment and onboarding activities in accordance with safeguarding, safer recruitment and company policies and procedures.

Other

• Other ad hoc projects and tasks that may occur.
• Support the review and continuous improvement of recruitment and onboarding processes.
• Monitor onboarding progress and maintain People Ops trackers.

Person Specifications

Statutory requirements

• Eligibility to live and work in the UK
• Undergo an Enhanced DBS Disclosure

Qualifications

• Educated to A-Level standard (or equivalent qualification and experience)

Experience and knowledge

• Experience working in a fast-paced administrative, HR, recruitment, onboarding or customer service environment, managing multiple priorities and deadlines effectively.
• Experience coordinating processes, maintaining accurate records and handling confidential information with discretion.
• Experience supporting recruitment, onboarding and employee lifecycle activities.
• Experience delivering a high level of service to internal and external stakeholders. Understanding of employee lifecycle processes and safer recruitment principles.
• Experience working within a People/HR team (Desirable)
• Experience using HRIS, ATS or recruitment systems. (Desirable)
• Experience within an education, training or regulated environment. (Desirable)

Skills and abilities

• Excellent organisational and time-management skills with the ability to manage competing priorities and deadlines.
• Strong attention to detail and accuracy, with the ability to manage high-volume administrative activities efficiently.
• Excellent written and verbal communication skills, with the ability to produce clear and professional communications and build effective relationships with a wide range of stakeholders.
• Strong Microsoft 365 skills, including Outlook, Excel, Word and Teams.
• Strong customer service focus with a commitment to delivering a positive candidate and employee experience.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Experience producing reports and people metrics. (Desirable)
• Experience supporting recruitment campaigns and attraction activities. (Desirable)
• Experience coordinating onboarding programmes and employee inductions (Desirable)
• Experience supporting recruitment campaigns, volume hiring or seasonal recruitment activity. (Desirable)
• Positive, proactive and flexible approach to work.
• Customer-focused mindset with a commitment to delivering an exceptional employee and candidate experience.
• Collaborative and adaptable, with the ability to respond effectively to changing priorities and business needs.
• Professional and approachable.
• Acts with integrity, sensitivity and discretion.
• Committed to continuous improvement and professional development

This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.

Oxford International is committed to safeguarding and promoting the welfare of children. Recruitment checks, including checks with past employees, are undertaken in accordance with our Recruitment and Selection policy.

Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.