People Operations Coordinator

HUC; East Midlands; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

NHS Pension Scheme

Exclusive Discounts

Wellbeing Support

Recognition and Rewards

Financial Perks: Credit Union access

Job summary

HUC is seeking a proactive People Operations Coordinator to join our fast-paced team in the UK. You will provide high-quality operational HR support with a strong customer service focus, ensuring smooth employee lifecycle activities and accurate people data.

The role involves onboarding, compliance checks, and collaboration with hiring managers and internal teams to drive efficient processes and continuous improvement. A relevant administrative background is essential.

Qualifications

• Experience in administrative or customer service roles.
• Experience handling confidential information.
• Experience supporting onboarding or compliance processes.
• Experience in HR or recruitment environment is desirable.
• Experience working with systems and data entry.

Responsibilities

• Support the Employee Lifecycle: assist with recruitment, onboarding, employee relations and general People administration.
• Manage Onboarding & Compliance: draft contracts, conduct compliance checks and maintain regular communication with new hires and teams.
• Liaise with Stakeholders: build relationships with hiring managers, external compliance providers and internal teams.
• Drive Continuous Improvement: identify and implement opportunities to improve People processes and service delivery.
• Maintain and Develop HR Systems: keep People systems updated, accurate and improved to support operations.

Skills

Administrative skills

Attention to detail

Communication skills

Customer service

IT & systems skills

Process compliance

Travel to sites

Job description

We’re looking for a highly motivated and detail-oriented People Operations Coordinator to join our fast-paced People Operations Team. In this pivotal role, you’ll play a key part in delivering efficient, high-quality operational HR support, with a strong focus on exceptional customer service.

The ideal candidate is a confident communicator, solutions-focused, and always one step ahead when it comes to supporting our people and processes. If you're passionate about people and ready to make a meaningful impact in a purpose-driven organisation, we’d love to hear from you.

Main duties of the job

Support the Employee Lifecycle: Assist People & Culture Business Partners with processes across the employee lifecycle, including recruitment, onboarding, employee relations, and general People administration.

Manage Onboarding & Compliance: Coordinate onboarding tasks such as drafting contracts, conducting compliance checks, and maintaining regular communication with new hires and relevant teams.

Liaise with Stakeholders: Build strong relationships with hiring managers, external compliance providers, and internal teams to ensure seamless People operations.

Drive Continuous Improvement: Identify and implement opportunities to improve People processes and enhance service delivery.

Maintain and Develop HR Systems: Ensure People systems are regularly updated, accurate, and continuously improved to support operational needs.

Working for our organisation

At HUC, we’re proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, and financial wellbeing:

• Exclusive Discounts: Unlock savings on shopping, travel, and more, through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we’ve got your wallet covered!
• NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and long-term financial benefits for all our staff.
• Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.
• Recognition and Rewards: Your hard work won’t go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.
• Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.
• Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.
• Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Detailed job description and main responsibilities

Please see the attached job description and person specification for full details including main responsibilities.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa).

We reserve the right to close this vacancy early, should we receive sufficient applications.

Person specification

Knowledge and Experience

• Experience in an administrative or customer service role
• Experience working with systems and data entry
• Experience handling confidential information
• Experience in a HR or recruitment environment
• Experience supporting onboarding or compliance processes
• Experience in a healthcare or regulated environment

Skills and Abilities

• Strong administrative and organisational skills
• High level of attention to detail
• Ability to follow processes and procedures accurately
• Good IT and systems skills
• Good communication and customer service skills
• Ability to manage routine tasks efficiently

Personal Attributes & Behaviours

• Acts as a role model for HUC values and behaviours
• Approachable and supportive
• Proactive and solutions-focused
• Collaborative and adaptable
• Ability to travel across HUC sites

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa).

We reserve the right to close this vacancy early, should we receive sufficient applications.