People Flexi Bank - Administrator

Royal Surrey NHS Foundation Trust; Leatherhead; On-site; GBP 21,000 - 30,000; Full time

Job summary

Surrey and Borders Partnership NHS Foundation Trust is seeking a proactive administrative assistant to act as the main admin resource for the team at 18 Mole Business Park, Leatherhead. You will process referrals, letters and other communications, and provide reception support to ensure smooth running.

The role demands quick understanding of information, strong interpersonal skills, and competence with office equipment such as scanners, computers, faxes and copiers.

Qualifications

• Ability to understand information quickly and identify relevant action.
• Confident using a wide range of office equipment (scanners, computers, faxes and copiers).
• Capable of working in a fast-paced, time-pressured environment.

Responsibilities

• Receive and process referrals to the relevant clinician and system(s)
• Process discharge paperwork and update system(s) accordingly
• Type all letters dictated or provided by the team
• Book appointments on the patient record system
• Take minutes at team meetings and transcribe accurately
• Answer telephone calls and relay any messages in a timely manner
• General administrative tasks such as typing, copying, scanning, printing, laminating etc
• Provide support to team members in setting up rooms for meetings
• Check and book rooms for other team members upon request
• Scanning documents for uploading to patient record system
• Receive and respond to e-mails in an appropriate manner, forwarding where necessary
• Monitor and raise purchase requisitions for stationery, services (such as interpreters) and supplies for the department
• Arranging clinic appointments

Skills

Interpersonal skills

Office equipment handling

Job description

Important Information for Applicants

This vacancy is for Surrey and Borders Partnership NHS Foundation Trust (SaBP). This role is offered through Flexi-Bank, a collaborative temporary staffing service delivered in partnership between Surrey and Borders Partnership NHS Foundation Trust and Royal Surrey NHS Foundation Trust. Royal Surrey NHS Foundation Trust acts as the host provider and manages the recruitment, onboarding and administrative processes on behalf of Surrey and Borders. Please note that although Royal Surrey NHS Foundation Trust branding may appear on this advert and within the recruitment system, successful applicants for this vacancy will undertake bank shifts for Surrey and Borders Partnership NHS Foundation Trust. Work Location: 18 Mole Business Park, Randalls Rd, Leatherhead KT22 7AD

Why join Flexi-Bank?

• Work flexibly - choose shifts that suit your lifestyle and availability
• Access more opportunities - pick up shifts across mental health and community
• Get paid fairly and on time - competitive rates and fast access to earnings through Stream
• Stay supported - benefit from training, development and guidance from our dedicated Temporary Staffing Team

Surrey and Borders Partnership NHS Foundation Trust is looking for someone to act as the main admin resource for the team, processing referrals, letters and other communications effectively to aid with the smooth running of the reception area and provide efficient administrative support for team members. This Role is Suitable for someone to understand information quickly and identify relevant course of action and who has good interpersonal skills and is confident in operating a wide range of office equipment such as scanners, computers, faxes and copiers. Suitable for someone who is comfortable working in a fast paced and time pressured environment. Location: 18 Mole Business Park, Randalls Rd, Leatherhead KT22 7AD Work Pattern: Monday to Friday from 9AM to 5PM Please refer to the job descriptions for further details which was attached to the advert.

Key Responsibilities

• Receive and process referrals to the relevant clinician and system(s)
• Process discharge paperwork and update system(s) accordingly
• Type all letters dictated or provided by the team
• Book appointments on the patient record system
• Take minutes at team meetings and transcribe accurately
• Answer telephone calls and relay any messages in a timely manner
• General administrative tasks such as typing, copying, scanning, printing, laminating etc
• Provide support to team members in setting up rooms for meetings
• Check and book rooms for other team members upon request
• Scanning documents for uploading to patient record system
• Receive and respond to e-mails in an appropriate manner, forwarding where necessary
• Monitor and raise purchase requisitions for stationery, services (such as interpreters) and supplies for the department
• Arranging clinic appointments