People-First Store Leader: Coaching, Compliance & Ops

Boots UK; Thame; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discount

Discretionary annual bonus

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and well-being support

Job summary

Boots UK is looking for an Assistant Manager in Thame to lead a dynamic team, ensuring exceptional care for customers and patients. You will create a positive environment that motivates your team while managing day-to-day operations.

Your role includes coaching team members, maintaining high standards, and taking ownership of store performance. If you are passionate about people and performance, this is your opportunity to shine.

Qualifications

• Experience leading a team in a customer-facing environment.
• Proven ability to take ownership of performance and drive results.
• Able to coach others and manage performance.
• Strong organizational skills for planning and managing workload.
• Clear understanding of compliance and operational standards.
• Collaborative personality for team environments.
• Confidence using data to make decisions.
• Passionate about customer care.

Responsibilities

• Lead team to deliver strong performance and care.
• Create a supportive team environment.
• Coach and manage team through feedback.
• Plan and manage store operations and workloads.
• Maintain high store standards.
• Oversee stock availability and cost control.
• Ensure store compliance through audits.
• Utilize data to identify improvement opportunities.
• Lead store in absence of Store Leader.

Skills

Leadership in a customer-facing environment

Performance ownership and results delivery

Coaching and development

Strong organizational skills

Understanding of compliance and safety

Collaborative personality

Confidence using systems and data

Passion for customer care and commercial outcomes

Education

NVQ2 in Pharmacy Services (or UK equivalent)

Job description

Boots UK is looking for an Assistant Manager in Thame to lead a dynamic team, ensuring exceptional care for customers and patients. You will create a positive environment that motivates your team while managing day-to-day operations.

Your role includes coaching team members, maintaining high standards, and taking ownership of store performance. If you are passionate about people and performance, this is your opportunity to shine.