People-First Restaurant Manager | Lead Guest Experience

Tim Hortons UK & Ireland Ltd.; Oldbury; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Career progression across Tim Hortons

Discounts and staff perks

Paid holiday entitlement

Bonus schemes

Job summary

Tim Hortons UK is seeking a Restaurant Manager in the B69 area to lead and inspire a team, delivering outstanding guest experiences and driving daily operations with energy and care.

You will mentor staff, foster a positive culture, and build a welcoming presence in the local community while pursuing growth opportunities within Tim Hortons UK. The salary is £33,300 plus bonus for a full-time role.

Qualifications

• Experience leading people (restaurant, retail or hospitality is a plus).
• Love developing others and building strong teams.
• Thrive in a fast-paced environment.
• Communicate clearly and care about how the team and guests feel.
• Passion, positive attitude and desire to grow in your career.

Responsibilities

• Lead by example, mentor, coach and develop your team so they feel supported and proud to wear the Tim Hortons uniform.
• Deliver amazing guest experiences from the first hello to the last goodbye.
• Run the restaurant like it’s yours; manage daily operations, sales, customer satisfaction, stock and shift planning.
• Drive culture, creating a positive, high-energy environment where people love to work and stay.
• Build community, be the welcoming face of Tim Hortons in your local area.

Skills

People leadership

Guest experience

Operations management

Team development

Culture & motivation

Shift planning

Job description

Tim Hortons UK is seeking a Restaurant Manager in the B69 area to lead and inspire a team, delivering outstanding guest experiences and driving daily operations with energy and care.

You will mentor staff, foster a positive culture, and build a welcoming presence in the local community while pursuing growth opportunities within Tim Hortons UK. The salary is £33,300 plus bonus for a full-time role.