People-First Café Supervisor | Fast-Paced Hospitality

L'ETO, Hans Crescent; Greater London; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Food discount

Shift discount

Tips

Job summary

L’ETO in London is seeking a hands-on Supervisor to lead daily cafe operations and ensure exceptional guest experiences. You’ll manage a front-of-house team, oversee service flow, and support strong commercial performance in a fast-paced walk-in environment.

With 2+ years in customer-facing hospitality and prior team leadership, you will roll up your sleeves, train staff, and lead by example during brunch, lunch and dinner shifts at our Greater London location.

Qualifications

• You’ll have led a team in a customer-facing environment.
• Minimum 2 years in customer-facing roles.
• Hospitality experience of 2+ years.
• Experience leading from the front in a service setting.

Responsibilities

• Run efficient cafe operations and drive commercial performance.
• Provide strong team leadership and guest service oversight.
• Lead front-of-house operations in a fast-paced walk-in environment.
• Hands-on management during brunch, lunch and dinner shifts.

Skills

Team leadership

Customer facing

Hospitality

Lead from front

Job description

L’ETO in London is seeking a hands-on Supervisor to lead daily cafe operations and ensure exceptional guest experiences. You’ll manage a front-of-house team, oversee service flow, and support strong commercial performance in a fast-paced walk-in environment.

With 2+ years in customer-facing hospitality and prior team leadership, you will roll up your sleeves, train staff, and lead by example during brunch, lunch and dinner shifts at our Greater London location.