Supervisor

L'ETO, Hans Crescent; Greater London; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Food discount

Shift discount

Tips

Job summary

L’ETO in London is seeking a hands-on Supervisor to lead daily cafe operations and ensure exceptional guest experiences. You’ll manage a front-of-house team, oversee service flow, and support strong commercial performance in a fast-paced walk-in environment.

With 2+ years in customer-facing hospitality and prior team leadership, you will roll up your sleeves, train staff, and lead by example during brunch, lunch and dinner shifts at our Greater London location.

Qualifications

• You’ll have led a team in a customer-facing environment.
• Minimum 2 years in customer-facing roles.
• Hospitality experience of 2+ years.
• Experience leading from the front in a service setting.

Responsibilities

• Run efficient cafe operations and drive commercial performance.
• Provide strong team leadership and guest service oversight.
• Lead front-of-house operations in a fast-paced walk-in environment.
• Hands-on management during brunch, lunch and dinner shifts.

Skills

Team leadership

Customer facing

Hospitality

Lead from front

Job description

Job Advert – Supervisor

Job title:Supervisor

Salary:Up to £16 per hours

Hours:Up to 45 per week

Benefits:

• 75% Food and drink discount on shift
• Discount when not on shift
• Tips

The Opportunity:

We have a rare and exciting opportunity available for a new people leader to join our business!

Why is it rare? Here at L’ETO, we take great pride in our internal development. Most of our in-store leaders have developed into their roles with us. This is a key part of what we are about.

Who are L’ETO I hear you ask?

L’ETO is a renowned brand known for delivering exceptional culinary experiences through our chain of cafes and restaurants. We pride ourselves on offering high-quality products and creating memorable experiences for our customers. Our commitment to excellence and innovation has positioned us as a leader in the food and beverage industry. Starting as a bright café in Soho, London, L’ETO has transformed into an all-day dining restaurant with 40 branches in 7 countries including the UK, UAE, Saudi Arabia, Oman, Kuwait, Qatar and Jordan.

This provides the opportunity for you to grow your career and maybe even take it in a different direction. The world is your oyster!

We have 6 core values to our business that we live and breathe every day:

• Unique Product - We believe in our product. It is unique and ideal for our customer base. We pride ourselves in having unique teams too, where everyone is welcome and given opportunity to grow with us
• Open Communication - We believe in being open and honest when we communicate. We avoid politics where possible and are always open to feedback from our teams
• Continuous Learning - Every day is a school day! We believe in continuously learning from each other and from our experiences
• Opportunities to Grow - We are a growing business! This gives our teams a great opportunity to grow their career with us
• Multinational Enthusiastic Team - We hire people from all backgrounds and have a very healthy, diverse mixture of people from many different backgrounds. We truly believe this supports better performance and growth as a business
• Financial Wealth - We perform well as a business and we like to invest our profits into our business growth and our teams. There are ample opportunities to earn bonus and TRONC for all roles

Now let’s talk about your role…

Are you a hands-on people leader waiting for your opportunity to grow your career in a forward thinking, fast paced business?

Our Supervisors are tasked with running efficient operations, commercial performance and above all, strong team leadership.

We are a “walk-in” only business, we don’t need bookings to fill our restaurants!

We’re no office folk here, we expect our managers of all levels to roll up their sleeves and lead from the front. You’ll be getting fully involved in the day-to-day operations of your branch from hosting guests coming through the door, to taking orders.

A full Job Description will be made available to you during the hiring process.

Essential Experience:

• You’ll have worked in a team leadership role in a customer facing environment
• At least 2-years working in customer facing roles
• You’ve worked in hospitality for 2 years or more
• You have experience leading from the front

It would be even better (but not essential) if:

• You have at least 2-years experience at Supervisor level in a table service restaurant or cafe

Can you handle the pressure of a fast turnaround, table service brunch, lunch and dining establishment?

Does this look like your next opportunity?