People Experience & Operations Coordinator

Mobile Broadband Network Ltd (MBNL); Reading; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Job summary

Mobile Broadband Network Ltd (MBNL) in Reading is seeking a Business Enablement Coordinator to provide professional operational, governance and leadership support within the People Team. This office-based role, with flexible working arrangements, focuses on enabling productivity and delivering a positive employee experience.

The role involves building relationships with leaders, teams, suppliers and shareholders, recording actions and coordinating planning and reporting to ensure governance runs

Qualifications

• Strong service mindset and a proactive, solution‑focused approach.
• Experience in business support, administration, or coordination roles.

Responsibilities

• Support engagement initiatives, employee events, volunteering activities, and recognition programmes that enhance the employee experience.
• Support executive and department communications, ensuring information is delivered effectively
• Build strong relationships with colleagues, suppliers, shareholders, and external stakeholders becoming a trusted contact.
• Record actions, decisions, risks, and dependencies, ensuring timely follow‑up and progress tracking
• Coordinate business planning, action tracking, and reporting activities
• Coordinate meetings, governance forums, leadership events, and business activities ensuring everything runs smoothly.
• Prepare agendas, meeting packs, presentations, reports, and briefing materials
• Manage purchase orders, supplier administration, and business support services
• Coordinate office operations, facilities activities, and workplace administration
• Support health, safety, wellbeing, and emergency response arrangements
• Promote continuous improvement and best practice across business support activities
• Deliver a proactive, customer-focused support service that helps leaders and teams achieve their goals.

Skills

Business coordination

Stakeholder management

Diary management

Relationship building

Organisational skills

Discretion and integrity

Customer service

Continuous improvement mindset

Job description

Mobile Broadband Network Ltd (MBNL) in Reading is seeking a Business Enablement Coordinator to provide professional operational, governance and leadership support within the People Team. This office-based role, with flexible working arrangements, focuses on enabling productivity and delivering a positive employee experience.

The role involves building relationships with leaders, teams, suppliers and shareholders, recording actions and coordinating planning and reporting to ensure governance runs