Business Support Coordinator

Project People; Slough; On-site; GBP 26,000 - 34,000; Full time

Job summary

MBNL is seeking a proactive and highly organised Business Support Coordinator to provide operational, governance and business support across the organisation. This role collaborates with leaders, colleagues, suppliers and shareholders to coordinate activities and improve processes, ensuring smooth day-to-day operations.

You’ll be a trusted contact, building strong relationships and delivering a responsive, customer-focused service to enable teams to achieve their goals and sustain business

Qualifications

• Experience in a business support, administration or coordination role.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience coordinating meetings, managing actions and handling stakeholder communications.
• Excellent relationship-building and stakeholder management skills.
• Ability to work independently and remain calm in a fast-paced environment.

Responsibilities

• Supporting employee engagement initiatives, events, volunteering activities and recognition programmes.
• Coordinating executive and departmental communications.
• Organising meetings, governance forums, leadership events and business activities.
• Preparing agendas, presentations, reports, briefing packs and meeting documentation.
• Tracking actions, decisions, risks and dependencies to ensure timely follow-up.
• Coordinating business planning, reporting and governance activities.
• Managing purchase orders, supplier administration and business support services.
• Supporting office operations, facilities and workplace administration.
• Assisting with health, safety, wellbeing and emergency response activities.
• Identifying opportunities to improve processes and enhance service delivery.
• Providing a proactive and customer-focused support service to leaders and teams.

Skills

Organisation

Stakeholder management

Meeting coordination

Communication

Problem solving

Attention to detail

Independent working

Customer service

Job description

Business Support Coordinator

Permanent

Reading – Full-time onsite

Support leaders. Enable teams. Keep the business moving.

MBNL is looking for a proactive and highly organised Business Support Coordinator to provide professional operational, governance and business support across the organisation. This is a varied role where you'll work closely with leaders, colleagues, suppliers and shareholders, helping to coordinate activities, improve processes and ensure the smooth running of day-to-day business operations.

You’ll be a trusted point of contact, building strong relationships across the business and delivering a responsive, customer-focused service that helps people achieve their goals.

What you’ll be doing

• Supporting employee engagement initiatives, events, volunteering activities and recognition programmes.
• Coordinating executive and departmental communications.
• Organising meetings, governance forums, leadership events and business activities.
• Preparing agendas, presentations, reports, briefing packs and meeting documentation.
• Tracking actions, decisions, risks and dependencies to ensure timely follow-up.
• Coordinating business planning, reporting and governance activities.
• Managing purchase orders, supplier administration and business support services.
• Supporting office operations, facilities and workplace administration.
• Assisting with health, safety, wellbeing and emergency response activities.
• Identifying opportunities to improve processes and enhance service delivery.
• Providing a proactive and customer-focused support service to leaders and teams.

What we’re looking for

• Experience in a business support, administration or coordination role.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience coordinating meetings, managing actions and handling stakeholder communications.
• Excellent relationship-building and stakeholder management skills.
• Ability to work independently and remain calm in a fast-paced environment.
• High levels of professionalism, discretion and attention to detail.
• A proactive, solutions-focused approach and continuous improvement mindset.
• A genuine passion for helping people and delivering great service.

We’d especially like to hear from you if you have experience with

• Employee engagement events or internal communications.
• Office management, facilities or workplace services.
• Supporting senior leaders within a complex organisation.
• Governance, reporting or business planning activities.

This is an opportunity to play a central role in supporting the business and enhancing the employee experience. You’ll work with a wide range of stakeholders, contribute to key business activities and help create an efficient, professional and collaborative working environment.