Strategic Enablement Lead

Mobile Broadband Network Ltd (MBNL); Reading; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Mobile Broadband Network Ltd (MBNL) in Reading is seeking a Business Enablement Lead to head a team of Coordinators delivering proactive, professional support to leaders and teams. You’ll drive governance, information flow and process improvements to improve efficiency and the colleague experience.

You will act as a strategic liaison with shareholders and external stakeholders, ensuring consistent leadership support and practical solutions to evolving business needs.

Qualifications

• Experience establishing and improving processes, controls, and ways of working.
• Excellent relationship building, stakeholder management and influencing capability across all organisational levels.
• Strong organisational skills and the ability to balance competing priorities.
• A proactive, solutions-focused mindset with strong problem-solving capability.
• High levels of discretion, integrity, and professional judgement.
• Experience supporting departments or functions within complex business environments.
• Strong communication skills and the ability to influence through collaboration and credibility.

Responsibilities

• Define and deliver the Business Enablement roadmap aligned to business priorities
• Oversee governance and coordination activities, ensuring actions, decisions, risks and deliverables are effectively tracked and progressed.
• Develop a high-performing team of Business Enablement Coordinators, creating a culture of service excellence and continuous improvement.
• Ensure leaders and teams receive responsive, professional and customer-focused support.
• Act as a strategic liaison between MBNL, shareholders, suppliers, and external stakeholders, providing practical solutions to business needs.
• Establish consistent approaches to diary management, meeting preparation, and leadership support
• Improve communication channels and information flow across directorates
• Oversee supplier performance, purchase orders, budgets, and administrative services
• Lead workplace operations and facilities management activities, helping create a positive, productive and welcoming working environment.
• Support company events, volunteering programmes, engagement activities, and cultural initiatives that enhance the employee experience.
• Drive continuous improvement and standardisation across business support services, improving efficiency and enhancing the experience of colleagues and stakeholders.

Skills

Process improvement

Stakeholder management

Relationship building

Organisational skills

Proactive problem-solving

Discretion and integrity

Strong communication

Job description

Mobile Broadband Network Ltd (MBNL) in Reading is seeking a Business Enablement Lead to head a team of Coordinators delivering proactive, professional support to leaders and teams. You’ll drive governance, information flow and process improvements to improve efficiency and the colleague experience.

You will act as a strategic liaison with shareholders and external stakeholders, ensuring consistent leadership support and practical solutions to evolving business needs.