People-Driven Admin Assistant: Front Desk & Office Support

Barchester-Healthcare; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training & development

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee recognition

Job summary

Barchester is seeking an Admin Assistant in a care home setting. You will handle a variety of administrative tasks, answer phones, manage files and assist managers. You will meet and greet visitors, engage with residents and show prospective clients around to illustrate our high standard of care.

The role emphasises people skills and a positive, welcoming attitude to residents and families, with opportunities for training to build confidence in all duties.

Qualifications

• Ability to multitask across varied tasks while maintaining accuracy.
• Confident telephone manner for inbound/outbound calls.
• Strong interpersonal skills to engage with residents, visitors and families.

Responsibilities

• Answer incoming calls and direct to appropriate person.
• Organise and maintain files and documentation.
• Support managers with administrative tasks and scheduling.
• Greet visitors and assist with enquiries and tours for prospective clients and families.
• Create a welcoming, caring environment for residents.

Skills

Multitasking

Telephone skills

People skills

Tools

Microsoft Office

Job description

Barchester is seeking an Admin Assistant in a care home setting. You will handle a variety of administrative tasks, answer phones, manage files and assist managers. You will meet and greet visitors, engage with residents and show prospective clients around to illustrate our high standard of care.

The role emphasises people skills and a positive, welcoming attitude to residents and families, with opportunities for training to build confidence in all duties.