Admin Assistant: Front Desk & Resident Support

Barchester Healthcare; England; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free training and development for all-

Wellbeing and support tools

Retail discounts and savings

Refer a Friend bonus scheme

Employee of the Month awards

Long Service Awards

Workplace Pension with Employer 3%

Job summary

Barchester Care Home is seeking an Admin Assistant to support daily operations and deliver outstanding care to residents. You will answer phones, manage files, and back up managers while greeting visitors and helping families understand our services.

We look for a people-oriented person with strong computer skills and a friendly telephone manner to create a warm, efficient environment for residents and staff alike.

Qualifications

• Ability to multi-task across admin duties and residents’ needs.
• Proficient computer skills for data entry and records.
• Confident telephone manner for inquiries and coordination.
• Strong people skills to engage with residents, families and visitors.

Responsibilities

• Answer the phone and direct inquiries.
• Handle files and maintain organised records.
• Provide administrative support to managers.
• Meet and greet visitors and show rounds to clients and families.
• Engage with residents to ensure a welcoming environment.
• Contribute to a vibrant, happy workplace for residents and staff.

Skills

Multitasking

Computer skills

Phone etiquette

People skills

Job description

Barchester Care Home is seeking an Admin Assistant to support daily operations and deliver outstanding care to residents. You will answer phones, manage files, and back up managers while greeting visitors and helping families understand our services.

We look for a people-oriented person with strong computer skills and a friendly telephone manner to create a warm, efficient environment for residents and staff alike.