People & Culture Manager - Hospitality Growth

Hyatt Place London City East; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Discounted hotel room rates

Meals on duty

Wagestream – access your pay when you2

Employee Assistance Programme & Well‑g

Training and development opportunities

Social and team engagement events

Job summary

RBH Hospitality Management seeks a senior People & Culture Manager for Hyatt Place London City East to drive a high-performance, inclusive culture across all hotel departments. You’ll shape the colleague experience from attraction through development, ensuring teams feel valued and inspired while aligning with Hyatt’s brand culture and RBH values.

You’ll lead strategy, coaching, recruitment, and HR operations, champion wellbeing, and ensure health and safety compliance, delivering a positive

Qualifications

• Strong leadership and coaching ability across all levels of hotel teams.
• Solid understanding of HR practices and UK employment law.
• Experience in hospitality operations and delivering people-focused programmes.

Responsibilities

• Lead the People & Culture Plan aligned with Hyatt’s brand culture and RBH values.
• Oversee recruitment, onboarding, payroll and absence management.
• Drive learning, development, engagement, and wellbeing initiatives across departments.
• Ensure health, safety, and compliance with industry standards.
• Collaborate with hotel leadership to foster a positive, inclusive culture.

Skills

Leadership

HR practices

UK employment law

Hospitality operations

Organisational skills

Integrity

Inclusion & wellbeing

Job description

RBH Hospitality Management seeks a senior People & Culture Manager for Hyatt Place London City East to drive a high-performance, inclusive culture across all hotel departments. You’ll shape the colleague experience from attraction through development, ensuring teams feel valued and inspired while aligning with Hyatt’s brand culture and RBH values.

You’ll lead strategy, coaching, recruitment, and HR operations, champion wellbeing, and ensure health and safety compliance, delivering a positive