People & Culture Apprentice — HR & Workplace

COM1000 Office of Communications; Greater London; On-site; GBP 18,000 - 23,000; Full time

Job summary

Ofcom seeks a People, Culture & Workplace Apprentice to support the employee lifecycle across Recruitment, People Operations, Technology & Intelligence, Employee Relations, Learning & Development, and Early Careers.

During the two-year fixed term, you will rotate across teams, respond to HR queries, and maintain HR records using systems. The role offers a unique development path with CIPD Level 3 qualification possibilities.

Qualifications

• GCSE English Language and Maths at grade 4 and above.
• Two-year fixed term HR Support apprenticeship.
• CIPD Level 3 qualification opportunity during the apprenticeship.

Responsibilities

• Support recruitment activity, including coordinating recruitment processes and providing a positive experience for candidates and hiring managers.
• Assist with key People Operations activities and queries, ensuring employee information changes are processed accurately.
• Support production, checking and analysis of people data to help leaders understand the workforce.
• Assist with implementing and improving our people technology, including AI, to resolve queries.
• Assist with employee relations, including preparing information and supporting case management and policy updates.
• Support delivery of learning and development activities and coordinate opportunities.
• Contribute to delivery of Ofcom’s early careers programmes across attraction, recruitment and delivery.
• Help prepare communications and resources that make People and Culture processes easier to understand and use.
• Contribute to projects across People, Culture & Workplace and see agreed activities through to completion.

Skills

Generating insights

Executing plans

Harmonising work

Articulating ideas

Trailblazing ideas

Pursuing growth

Education

GCSE English Language & Maths

Job description

Ofcom seeks a People, Culture & Workplace Apprentice to support the employee lifecycle across Recruitment, People Operations, Technology & Intelligence, Employee Relations, Learning & Development, and Early Careers.

During the two-year fixed term, you will rotate across teams, respond to HR queries, and maintain HR records using systems. The role offers a unique development path with CIPD Level 3 qualification possibilities.