Finance Operations Lead

RSM UK; Crawley; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid and Flexible working

27 Days Holiday

Lifestyle, Health and Wellbeing

300+ courses on demand

Job summary

RSM UK is seeking a Finance Operations Lead to provide strategic leadership for a client-centric, digitally enabled Finance Shared Services function. The role covers London or Preston with travel, driving end-to-end processes and governance across Accounts Payable, Expenses, Payroll and Payments.

You will shape and execute the long-term FSS strategy, manage stakeholders, and build a high-performing team while embedding premium ways of working and digital enablement through Workday.

Qualifications

• Transformational leadership style that inspires and elevates others
• Strong commercial judgement and ability to balance efficiency, quality and risk
• Ability to bring creative and robust solutions to complex business challenges
• Expert problem solver with strong analytical skills and ability to project forward based on current data

Responsibilities

• Position Finance Shared Services as a client-centric service provider, delivering consistent, intuitive and high-quality experiences for internal and external clients
• Establish service standards by developing existing service level agreements and ensuring clarity of ownership and fast resolutions
• Embed premium ways of working across Finance Shared Services, balancing pace, quality and collaboration
• Lead digital enablement for Finance Shared Services, maximizing value from Workday and driving automation, workflow orchestration, self-service and AI adoption
• Provide executive oversight across all FSS areas and ensure processes are designed for scale, risk mitigation, compliance, accuracy, and operational efficiency
• Lead, mentor and develop the team, enabling growth in capability and performance

Skills

Transformational leadership

Commercial judgement

Creative solutions

Analytical skills

Stakeholder management

Tools

Workday

Job description

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

We are looking for a Finance Operations Lead to provide strategic leadership to deliver a client‑centric, digitally enabled, high‑performing Finance Shared Services (FSS) function. This role is available in our London or Preston office with travel between locations required.

As a senior leader you will be accountable for ensuring FSS deliver a premium service to our stakeholders, focused on exceptional service, seamless end to end processes, and modern, efficient ways of working. You will ensure that interfaces are simple, dependable, insight-driven and digitally led, while maintaining strong governance, controls and operational resilience.

As a trusted adviser to senior leaders, you will shape and execute the long‑term FSS strategy, navigate and prioritise competing demands, proactively manage stakeholders, and collaborate across the organisation.

You will driving continuous improvement and build a high‑performing team covering the following areas:

• Accounts Payable & Expenses
• Accounts receivable
• Payroll
• Payments

You’ll make an impact by

• Positioning Finance Shared Services as a client‑centric service provider, delivering consistent, intuitive and high‑quality experiences for internal and external clients
• Establishing clear service standards, by developing existing service legal agreements, and evolve measures that reflect client expectations and ensure clarity of ownership and fast resolutions
• Embedding premium ways of working across Finance Shared Services - balancing pace, quality and collaboration
• Leading digital enablement for Finance Shared Services, maximising value from Workday and driving automation, workflow orchestration, self‑service and AI adoption
• Providing executive oversight across all FSS areas and ensuring processes are designed for scale, risk mitigation, compliance, accuracy, and operational efficiency
• Leading, mentoring and developing the team, enabling them to grow capability and performance

What we are looking for

We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

• Transformational leadership style that inspires and elevates others to reach their full potential
• Strong commercial judgement and ability to balance efficiency, quality and risk
• Ability to bring creative and robust solutions to complex business challenges
• Expert problem solver with strong analytical skills and ability to project forward based on current data

What we can offer you

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• Hybrid and Flexible working
• 27 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.

At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.