People Assistant

North Tyneside Council; West of England; On-site; GBP 22,000 - 28,000; Full time

Job summary

North Tyneside Council is seeking a proactive People Assistant to join the Colleague Services team. You will support managers through the full recruitment lifecycle, coordinate onboarding, and ensure payroll deadlines are met with accuracy.

You will maintain employee records, provide frontline advice on recruitment and onboarding, and help deliver a high-quality, customer-focused service that underpins council priorities.

Qualifications

• Experience in a busy administrative or HR environment.
• Experience supporting recruitment and onboarding activity.
• Strong attention to detail, particularly in handling pay related data.
• The ability to prioritise and meet tight deadlines.
• Experience of working with HR or payroll systems.
• Strong communication skills and the ability to handle sensitive information.
• Good IT skills and a collaborative approach.

Responsibilities

• Supporting end-to-end recruitment, from advertising roles to coordinating onboarding
• Managing vacancies using systems such as NE Jobs and ensuring activity progresses efficiently
• Coordinating onboarding, ensuring checks (e.g. right to work, DBS) are completed on time
• Processing new starters and employment changes accurately and in line with payroll deadlines
• Maintaining accurate employee records within the People system
• Providing front-line advice on recruitment, onboarding and People processes
• Delivering a high-quality, customer-focused service against KPIs and SLAs
• Supporting continuous improvement of recruitment and onboarding processes.

Skills

Attention to detail

Communication skills

Organisational skills

Customer-focused

Team collaboration

Tools

NE Jobs system

HR/payroll systems

Job description

We are looking for a proactive and detail-focused People Assistant to join our Colleague Services team, playing a key role in delivering high-quality recruitment and onboarding services across North Tyneside Council. This is a fast-paced and rewarding role where you will support managers through the full recruitment lifecycle, ensuring a smooth and positive experience for candidates, and coordinate onboarding activity so that new starters and employment changes are processed accurately and in line with payroll deadlines. You will be at the heart of our People services, ensuring employee records are maintained to a high standard, supporting compliance with legislation, and helping deliver an efficient, customer-focused service that supports the Council's priorities.,

• Supporting end-to-end recruitment, from advertising roles to coordinating onboarding
• Managing vacancies using systems such as NE Jobs and ensuring activity progresses efficiently
• Coordinating onboarding, ensuring checks (e.g. right to work, DBS) are completed on time
• Processing new starters and employment changes accurately and in line with payroll deadlines
• Maintaining accurate employee records within the People system
• Providing front-line advice on recruitment, onboarding and People processes
• Delivering a high-quality, customer-focused service against KPIs and SLAs
• Supporting continuous improvement of recruitment and onboarding processes.
  We are looking for someone who is highly organised, customer-focused and committed to getting things right.

You will have:

• Experience in a busy administrative or HR environment
• Experience supporting recruitment and/or onboarding activity
• Strong attention to detail, particularly in handling pay related data
• The ability to prioritise and meet tight deadlines
• Experience of working with HR or payroll systems
• Strong communication skills and the ability to handle sensitive information
• Good IT skills and a collaborative approach
  This is a great opportunity to build or further develop your career in HR within a supportive and forward-thinking organisation. You will gain hands-on experience across recruitment, onboarding and People processes, whilst contributing to a service that makes a real difference to colleagues and communities.

At North Tyneside Council, our People First strategy is our commitment to creating a workplace where everyone can thrive. We are proud to be an inclusive employer, valuing diversity, investing in our people, and creating opportunities to grow and develop. If you are passionate about delivering excellent customer service and want to be part of a team that is making a positive impact,