People Assistant

Metropolitan Thames Valley; Nottingham; On-site; GBP 27,000 - 28,000; Full time

Job summary

Metropolitan Thames Valley is seeking a People Assistant to join its People Team in Nottingham. You will be the first point of contact for routine HR queries and play a key role in delivering a proactive, customer-focused HR service across the employee lifecycle.

You will work with managers, colleagues and Payroll teams to ensure timely, professional HR support. The role is full-time, fixed-term until May 2027, with a salary of £26,994 to £28,415 per year and a 30 November 2026 closing date.

Qualifications

• Experience in a busy admin or internal customer-facing role.
• Understanding of HR service provision and employee lifecycle.
• Experience using HR information systems and maintaining data.
• Strong organisational and prioritisation skills.
• Excellent communication with colleagues, managers and external stakeholders.
• Ability to handle confidential information under GDPR.
• Collaborative, empathetic and solution-focused approach.
• IT literacy with Office 365 tools (Teams, OneDrive, Excel).
• GCSE-level education or equivalent.

Responsibilities

• Provide proactive, customer-focused HR service to MTVH.
• Serve as first point of contact for routine HR queries.
• Support colleagues and managers through the employee lifecycle.

Skills

HR administration

Employee lifecycle

HRIS experience

Organisational skills

Communication skills

Data protection GDPR

Collaboration

IT literacy

GCSE education

Education

GCSE-level education

Tools

HRIS systems

Job description

People Assistant

We are looking for a People Assistant to join our People Team, providing a proactive, customer-focused and efficient HR service across MTVH. Working alongside managers, colleagues and specialist HR and Payroll teams, you will be a first point of contact for routine HR queries and help ensure colleagues and managers receive clear, timely and professional support throughout the employee lifecycle.

Contract Details

Full time, fixed term Contract till May 2027

Salary & Working Hours

£26,994 - £28,415 p/a

Closing date - 30 November 2026

Nottingham

Department

Corporate Services

What You'll Need To Succeed

• Experience of working in a busy administrative, clerical or internal customer-facing role within a service-focused organisation
• An understanding of HR service provision, the employee lifecycle and the importance of great HR support to business performance and frontline service delivery
• Experience of using HR information systems and maintaining accurate employee data
• Strong organisational skills, with the ability to prioritise work and manage multiple, competing demands
• Well-developed communication skills, with the confidence to work professionally with colleagues, managers and external stakeholders
• Good attention to detail, sound judgement and the ability to handle confidential information in line with data protection and GDPR principles
• A collaborative, empathetic and solution-focused approach, with the resilience to support managers and colleagues through sensitive conversations where needed
• IT literacy, including Microsoft Office 365 tools such as Teams, OneDrive and Excel
• GCSE-level education or equivalent professional experience or qualification

Download Documents

People Assistant JD.pdf

People Assistant - Occupational Requirements.pdf