HR Assistant - Professional Standards

Cheshire Fire & Rescue Service; Winsford; On-site; GBP 21,000 - 26,000; Full time

Job summary

Cheshire Fire & Rescue Service is seeking an organised HR Admin Assistant to support the People & Organisational Development Department. The role covers transactional HR tasks, minute taking, policy updates and the administration of medals and Working Time Regulation processes.

You will generate management information and respond to queries while supporting managers and employees on routine policies and employment terms. Teamwork and discretion are essential.

Qualifications

• GCSE Maths and English (or equivalent) at grade C/4 or above.
• Experience in a busy office environment with strong customer service.
• Excellent verbal and written communication skills.
• Personal drive and commitment to continuous development.
• Attention to detail and planning abilities.
• Good MS Office and SharePoint knowledge; ability to handle confidential information.

Responsibilities

• Prepare case materials for HR colleagues.
• Take minutes and update corporate materials and policies.
• Coordinate Long Service/Good Conduct medals and Working Time Regulations process.
• Generate management information and establishment reports.
• Answer general queries and provide guidance to managers and employees on HR policies.

Skills

GCSE Maths & English

Customer service

Communication

Attention to detail

Microsoft Office

Education

GCSE Maths and English

Tools

SharePoint

Word

Excel

PowerPoint

Visio

Outlook

MS Forms

Teams

Job description

The main purpose of this role is to deliver a comprehensive support service across the People & Organisational Development Department.

Duties will cover a wide range of transactional activities including preparation of case materials for HR colleagues, minute taking, assisting with updating corporate materials & policies, coordination of Long Service/Good Conduct medals and the Working Time Regulation process. You will generate management information, and establishment reports as well as answering general queries, provide guidance and support to managers and employees on matters relating to routine HR policies, procedures and terms and conditions of employment.

To join our team, it's essential that you meet the following criteria

• Minimum of Maths and English GCSE or equivalent, at grade C/4 or above
• Experience of working within a busy office environment and evidence of providing excellent customer service
• Outstanding verbal and written communication
• Personal drive, effectiveness and commitment to continuous development
• Excellent attention to detail and planning skills
• Excellent working knowledge of Microsoft Office including SharePoint, Word, Excel, PowerPoint, Visio, Outlook, MS Forms and TEAMS.
• Experience of monitoring, maintaining and developing systems and records.
• Understanding the importance of handling confidential employee information

This is a fast-paced environment requiring flexibility, a 'can-do' attitude and a strong focus on teamwork.