People Advisor (Employee Relations)

Greene King; Burton upon Trent; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

The chance to further your career

Discounts on Greene King brands

Employee assistance program

Discounts at Greene King Inns and pubs

Refer a friend – £1,500 referral bonus

Wagestream access

Retail discounts

Job summary

Greene King in Burton upon Trent is seeking a People Advisor ER to provide first-line ER guidance across retail and corporate teams during a 12-month fixed-term contract. The role runs Monday to Friday, 12:00–19:00, with responsibilities including case management, handling calls and emails, supporting with TUPE tasks and letters, and escalating complex queries.

Candidates should know HR practices, payroll, GDPR, and have strong Excel and Workday HCM experience; training and development

Qualifications

• Knowledge of HR people practices, including payroll and compliance.
• Experience with HR systems, especially Workday HCM.
• Understanding of GDPR requirements.
• Strong data management and Excel skills.

Responsibilities

• Set up and manage ER cases through Case Management System with accurate details and timely updates.
• Handle inbound/outbound calls and emails with clear communication to managers and stakeholders.
• Build relationships across the business to stay informed and support operational needs.
• Support with letters, day-to-day ER administration, and TUPE-related tasks.
• Act as a point of escalation for more complex queries.

Skills

HR knowledge

Workday HCM

GDPR

Excel skills

Tools

Workday HCM

Job description

• Salary for Advertising: Competitive Salary
• Dept. L4/House: Employee Relations - 99874

Company Description

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what's wholly British, the pub experience.

As a People Advisor ER you will provide first-line ER guidance that empowers managers and team members, while keeping processes running smoothly across both our retail and corporate teams.

Job Description

This role has been created to provide additional resource in response to a temporary increase in workload and service demand. The appointment is for a 12 month fixed-term period while the business assesses and implements longer-term improvements to systems, processes and operating models. The role is therefore linked to a temporary business need and there is no expectation or guarantee of ongoing employment beyond the fixed-term contract.

Please note: This is a 12-month fixed-term contract (FTC), working Monday to Friday, 12pm-7pm, to cover our busiest periods.

As People Advisor ERA, you will…

• Set up and manage ER cases through our Case Management System with accurate details and timely updates.
• Handle inbound and outbound calls and emails, ensuring clear communication with managers and wider stakeholders.
• Build strong relationships across the business to stay informed and support operational needs.
• Support with letters, day-to-day ER administration, and TUPE-related tasks.
• Act as a point of escalation for more complex queries.

What you'll bring…

• Knowledge of HR people practices, including payroll and compliance.
• Experience working with HR systems such as Workday HCM.
• Understanding of GDPR requirements.
• Strong data management and Excel skills.
• Ability to prioritise, manage your own workload, and take ownership of tasks.

Additional Information

We're all about rewarding our team's hard work, that's why…

You'll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…