People Advisor (12 Month FTC)

Pret A Manger; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking a People Advisor for a 12-month fixed-term contract. This role involves providing HR support across shops in the UK, focusing on employee relations, compliance, and promoting workplace wellbeing. The ideal candidate will have strong knowledge of UK employment law and excellent communication skills, contributing to a positive workplace culture.

Qualifications

• Experience in drafting ER and HR correspondence.
• Strong knowledge of UK employment law.

Responsibilities

• Provide legally compliant HR advice and employee relations support.
• Manage HR processes and support employee wellbeing initiatives.
• Promote a fair and respectful workplace environment.

Skills

Organized

Effective relationship-building

Excellent communication

Diplomacy

Confidentiality

Adaptability

Tools

Workday

Job description

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Making days (and careers) brighter

We’re proud to be a global business with a simple mission: to make every day a little brighter for our customers, teams, and communities. We believe in kindness, generosity, and honesty. We donate unsold food to those in need and support homelessness through The Pret Foundation.

Now, let’s focus on you, the company, and the role…

About Pret

Pret, founded in 1986, is an international on-the-go food and drink retailer. Our purpose is to brighten days through organic coffee, freshly prepared food, and exceptional service. We operate hundreds of shops across the UK, France, USA, and Hong Kong, with franchise partners worldwide. We are transforming into a customer-centric digital business, aiming to understand our customers better and enhance their experience.

The Role

The People Advisor will partner with the People Business Partner(s) to provide excellent HR advice to shops and employees across the UK. The role involves offering HR support on various people-related activities, reporting to the People Business Partner.

Key responsibilities include providing legally compliant HR advice, employee relations support, managing HR processes, and supporting HR administration and data accuracy. The role also involves contributing to strategic initiatives, supporting employee wellbeing, and promoting a fair, respectful workplace environment.

Responsibilities

1. Support HR guidelines updates for Pret’s General Counsel.
2. Advise shop teams on conduct, performance, sickness, and grievances.
3. Manage visa expiry reports and right-to-work documentation.
4. Update employee visa and passport information.
5. Escalate employee relations issues as needed.
6. Assist managers with formal meetings, documentation, and correspondence.
7. Support sickness absence management and occupational health referrals.
8. Monitor long-term sickness cases and support wellbeing meetings.
9. Advise on various types of leave, including parental and flexible working.
10. Maintain tribunal case records and liaise with legal advisors.
11. Support succession planning, ER trend analysis, and HR projects.
12. Review and challenge current HR processes and participate in training and development initiatives.
13. Promote a workplace free from discrimination and harassment.

Skills and Experience

1. Experience in drafting ER and HR correspondence.
2. Strong knowledge of UK employment law.
3. Organized, deadline-driven, and team-oriented.
4. Effective relationship-building skills with stakeholders.
5. Excellent communication skills, both verbal and written.
6. Diplomacy and confidentiality in handling sensitive information.
7. IT literacy; experience with ‘Workday’ is desirable.
8. Passion, adaptability, and alignment with One Pret values.

Additional Details

• Seniority level: Associate
• Employment type: Contract
• Job function: Human Resources
• Industry: Retail