People Adviser

English Heritage; United Kingdom; Remote; GBP 38,000 - 52,000; Full time

Benefits offered by this job

25 days' holiday + bank holidays pro‑r

Matched pension contributions up to 10

Flexible hours

Free access to English Heritage sites

Career progression in heritage sector

Apprenticeship opportunities

Job summary

English Heritage is seeking a remote People Adviser to provide expert employee relations guidance across our organisation. This is a full-time, 9-month fixed-term role supporting managers and helping to navigate complex people matters with timely, compliant outcomes.

You will manage a high-volume caseload (approximately 30 cases), draft formal letters, coach managers, and contribute to policy improvements. CIPD Level 5 or working towards it is preferred, with flexible working options available.

Qualifications

• Extensive experience providing expert employee relations advice across complex matters.
• Proven experience managing a high-volume ER caseload (circa 30 cases) simultaneously.
• Excellent written and verbal communication, including drafting formal outcome letters.

Responsibilities

• Provide expert advice, guidance and coaching to managers and leaders on people issues.
• Manage a varied and fast-paced employee relations caseload and progress cases to timely resolution.
• Support organisational change initiatives and improve ER policies and processes.

Skills

Employee relations

Communication skills

Influencing & coaching

Organisational skills

Education

CIPD Level 5 or equivalent

Job description

About The Role

We are looking for a remote People Adviser to join our team on a full time, 9 month fixed-term basis until December 2027, working 36 hours per week (flexible working requests will be considered).

As a People Adviser, you will play a key role in providing expert, practical and timely employee relations advice, supporting managers across English Heritage to confidently navigate complex people matters whilst ensuring fair, consistent and legally compliant outcomes.

You will also:

• Independently manage a varied and fast-paced employee relations high volume (circa 30 cases) caseload, including disciplinary, grievance, absence, performance and capability matters, taking a proactive approach to progressing cases through to timely resolution.
• Provide expert advice, guidance and coaching to managers and leaders, helping them build confidence, address people issues effectively and identify opportunities for early and informal resolution.
• Support organisational change initiatives, identify and manage employee relations risks, and contribute to continuously improving our policies, processes and ways of working.

To be considered for this role, you'll need:

• Extensive experience of providing expert employee relations advice across a broad range of complex and sensitive matters, with a sound understanding of employment law and its practical application.
• Proven experience of independently managing a high-volume employee relations caseload (circa 30 cases simultaneously), demonstrating a proactive, organised and solution-focused approach to achieving timely resolutions.
• Excellent written and verbal communication skills, with proven experience of drafting high-quality, accurate and legally sound correspondence, including disciplinary, grievance and other formal outcome letters.
• Strong interpersonal, influencing and coaching skills, with the confidence to build effective relationships, constructively challenge and provide practical guidance to managers and senior leaders.
• Excellent organisational and prioritisation skills, with the ability to manage competing demands, maintain accurate case records and take ownership of cases through to resolutio
• CIPD Level 5 qualification (or equivalent), or working towards one.

We offer flexible working arrangements where the role allows.

Interviews will take place between 1st December and 11th December 2026 via Microsoft Teams.

About English Heritage

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That’s why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it’s why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

The Benefits

• 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
• Matched pension contributions up to 10%
• Flexible hours
• The opportunity to progress your career within the heritage sector
• Apprenticeship opportunities
• Subscriptions to professional bodies
• Free access to all English Heritage sites for you and up to six friends and family members
• 25% discount in our shops and cafes
• Enhanced maternity, paternity or shared parental leave
• Options to buy additional leave
• An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
• Opportunities to go to some of our great live music and history events

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody’s welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England’s heritage and open it up for everybody to enjoy. We’re looking for every type of person with every kind of skill and experience, and we’re committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.