People Administrator

Homeless Link; Liverpool; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

Homeless Link is seeking a People Administrator to join our People team at Head Office, with hybrid working. You will deliver HR administrative support and be the first point of contact for routine people-related queries across the organisation.

You will support end-to-end onboarding, internal role changes, and maintain HR data, including payroll, compliance and training records in HRIS and the People platform, upholding data integrity and governance requirements.

Qualifications

• CIPD Level 3 qualification or working towards CIPD (desirable).
• Excellent verbal and written communication skills.
• Experience in HR administration and onboarding processes.
• Experience maintaining employee records across multiple HR systems.

Responsibilities

• Support end-to-end recruitment cycle and onboarding.
• Coordinate onboarding and reporting to Payroll.
• Coordinate leaver process and internal movements.
• Coordinate training sessions and inductions.
• Maintain LMS and HR data accuracy across systems.
• Support payroll preparation and respond to payroll queries.

Skills

HR admin

Recruitment

Onboarding

Payroll data

Education

CIPD Level 3 (desirable)

Tools

HRIS systems

ATS

Payroll software

Job description

Location: Head Office, Warrant House – with some hybrid working

Salary: £28,000 per annum

Hours: 37.5 hours per week – flexible hours to suit the needs of the organisation

Job Type: Permanent

Shortlisting: 17th September – phone interview

Interview: 21st September

Why this role would be great for you

We have an exciting opportunity for a second People Administrator to join our expanding People team!

As a People Administrator, you will be responsible for delivering efficient, high quality HR administrative support and acting as the first point of contact for all routine people-related queries across the organisation.

Working closely with the rest of the People team, you will support and coordinate the end-to- end onboarding process, as well as internal role changes. In this role you will support in the accurate and timely maintenance of HR data, including payroll, compliance and training records, within HRIS systems and the People HR platform, upholding data integrity and supporting organisational governance requirements.

In addition, you will provide key support to the People Manager in delivering learning and development initiatives, including coordinating training sessions, inductions, and related activities to enhance employee capability and engagement.

What your week may look like

• Support the Recruitment and Resource Manager with the end-to-end recruitment cycle
• Ensure a smooth on boarding process for all new joiners including (but not exhaustive), offer letter and contract preparation and reporting to Payroll
• Co-ordinate the leaver process and any internal movements
• Co-ordinates any training sessions, delivered by You Matter or external training providers.
• Co-ordinates and supports the monthly induction for all new joiners
• Maintains our LMS system and provides practical guidance to users
• Support in maintaining compliance with statutory and regulatory requirements, including DBS, right-to-work, and CQC obligations.
• Monitors compliance rates of e-learning training
• Provides up to date L&D training reports as and when required
• Provides data for key HR monthly and quarterly metrics
• Manage and maintain the People Team inbox, ensuring enquiries are responded to efficiently and escalated where appropriate
• Assist with payroll preparation and respond to payroll related queries

It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.

What We Can Offer You

Working with You Matter comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development. For a full list of benefits see here: Careers Page | You Matter.

The skills we are looking for

QUALIFICATIONS

• CIPD Level 3 qualification or working towards CIPD qualification (desirable)

COMMUNICATION

• Excellent verbal and written communication skills
• Able to deliver in-person induction training to new employees
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Strong attention to detail when preparing correspondence, reports, and employee documentation.

EXPERIENCE

• A minimum of 1 years’ experience in a HR Administration role or similar administrative position
• Experience in recruitment and on boarding processes
• Experience maintaining employee records and ensuring compliance across multiple HR systems and databases.
• Experience managing sensitive and confidential employee information in accordance with data protection requirements.

KNOWLEDGE AND SKILLS

• Strong knowledge of ATS systems and HR software
• Excellent communication and interpersonal skills
• Strong organisational skills and ability to manage competing priorities
• Commitment to inclusion, wellbeing, and positive workplace culture

COMMITMENT

• Committed to maintaining confidentiality and handling sensitive information with discretion.
• Committed to continuous learning and keeping up to date with HR best practices and employment legislation.
• Maintains high standards of accuracy, attention to detail, and professional integrity.
• Shows flexibility and willingness to support changing business and departmental needs.

What is a nice to have

• Experience within a multi-site, regulated or service-led organisation
• Experience supporting payroll administration and responding to payroll-related queries.
• Experience working within the health and social care sector.

Even if you don’t feel that you have all the relevant skills and "nice to haves" we would still like to hear from you and invite you to fill out our application form.

You Matter is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.