Penwith Operations Officer

Truro and Penwith College; Penzance; On-site; GBP 26,000 - 29,000; Full time

Job summary

Truro & Penwith College is seeking a highly organised Operations Officer to support the smooth day-to-day running of our Penwith Campus in Cornwall. You will provide administrative and reception support, help with admissions, timetabling changes, examinations, health and safety compliance, events, and act as an operational contact across campus.

This role offers a busy, varied environment with opportunities to work with staff, students and external partners while delivering excellent customer

Qualifications

• Experience in an administrative or customer-facing role.
• Confidence using Microsoft 365 applications.
• Excellent organisational and communication skills.

Responsibilities

• Supporting student admissions and campus administration.
• Coordinating reception cover and operational activities across campus.
• Managing room changes and timetabling amendments.
• Assisting with examinations and invigilation when required.
• Supporting health and safety processes and staff compliance records.
• Helping deliver College events, Open Days, Parents’ Evenings and community activities.
• Acting as a key operational contact and deputising on routine operational matters when required.

Skills

Organisational skills

Communication skills

Customer service experience

Microsoft 365

Tools

Microsoft 365

Job description

We’re looking for a highly organised, proactive and people-focused Operations Officer to help support the smooth day-to-day running of our vibrant Penwith Campus. If you enjoy variety, thrive in a busy environment and take pride in delivering excellent customer service, we’d love to hear from you.

This is an exciting opportunity to play a central role in campus operations, providing administrative, reception and operational support to staff, students, visitors and external partners. From coordinating timetabling changes and supporting admissions, to assisting with events and helping ensure a safe and welcoming campus environment, no two days are the same.

What you’ll be doing

• Supporting student admissions and campus administration.
• Coordinating reception cover and operational activities across campus.
• Managing room changes and timetabling amendments.
• Assisting with examinations and invigilation when required.
• Supporting health and safety processes and staff compliance records.
• Helping deliver College events, Open Days, Parents’ Evenings and community activities.
• Acting as a key operational contact and deputising on routine operational matters when required.

What we’re looking for

You’ll have excellent organisational and communication skills, experience in an administrative or customer-facing role, and confidence using Microsoft 365 applications. You’ll be a team player who can manage competing priorities, build positive relationships and remain calm under pressure.

Experience within education, admissions, examinations, timetabling or operational services would be advantageous, but most importantly you’ll bring enthusiasm, initiative and a commitment to delivering outstanding service.

Why work with us?

At Truro & Penwith College, we’re proud of our supportive culture, welcoming community and commitment to helping both our students and staff succeed. You’ll join a passionate team making a real difference to learners across Cornwall while benefiting from excellent professional development opportunities and a rewarding working environment.

We offer a generous package with benefits including up to 28 days annual leave plus bank holidays and College closure days, LGPS pension scheme, relocation package, free on-site parking and a variety of on-site benefits and discounts.

We reserve the right to close this vacancy early if a suitable candidate is found. Interviews may be held on a rolling basis.