Pensions Technical Consultant – Hybrid, Growth Path

NHS Business Services Authority; North East; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

27 days leave + 8 bank holidays

Development opportunities

Wellbeing and inclusion networks

Excellent pension

Salary sacrifice schemes

Employee Assistance programme

Discounts

Job summary

NHS Business Services Authority is seeking a Technical Consultant to join the NHS Pensions Technical Consultancy Team on a Band 5 to Band 6 progression pathway. The role focuses on providing expert guidance on NHS Pension Scheme regulations and wider UK pensions legislation, handling complex technical enquiries and supporting policy changes.

You will develop specialist expertise, mentor colleagues, and interact with internal and external stakeholders to improve pension administration.

Qualifications

• Provides expert guidance on NHS Pension Scheme regulations and UK pensions legislation.
• Investigates complex technical enquiries and advises stakeholders.

Responsibilities

• Provide technical expertise on NHS Pension Scheme regulations and UK pensions legislation.
• Investigate and resolve complex technical enquiries and complaints from customers and stakeholders.
• Analyse information, perform calculations and produce accurate technical responses.
• Monitor legislative developments and assess impact on pension administration.
• Create and update technical guidance, procedures and customer communications.
• Support development of scheme literature and website content.
• Build relationships with teams, employers and external stakeholders.
• Deliver coaching and mentoring to colleagues.
• Contribute to projects and service improvements in the Technical Consultancy Team.
• Support responses to dispute resolution cases and investigations.
• Manage workloads to meet service levels and regulatory requirements.
• Produce reports and technical information for decision-making.

Skills

Pensions regulations

UK pensions legislation

Coaching & mentoring

Stakeholder engagement

Technical guidance

Job description

NHS Business Services Authority is seeking a Technical Consultant to join the NHS Pensions Technical Consultancy Team on a Band 5 to Band 6 progression pathway. The role focuses on providing expert guidance on NHS Pension Scheme regulations and wider UK pensions legislation, handling complex technical enquiries and supporting policy changes.

You will develop specialist expertise, mentor colleagues, and interact with internal and external stakeholders to improve pension administration.