Pensions & Insurance Administrator

Forth Ports Group; Grangemouth; On-site; GBP 16,000 - 19,000; Part time

Benefits offered by this job

Discretionary bonus

Generous annual leave

Pension scheme

Life assurance

Employee Assistance Programme

On-site parking

Job summary

The Pensions & Insurance Administrator at Forth Ports Group will support the administration of the Group's pension schemes and insurance arrangements, delivering accurate, confidential service to employees, scheme members and external providers. The role works with internal teams and external providers to ensure data integrity and regulatory compliance.

This part-time position offers flexible hours across the week, a competitive benefits package including a discretionary bonus and generous

Qualifications

• Demonstrated pensions and insurance administration experience.
• Excellent numeracy and IT skills, including Excel and MS Office.
• Ability to manage multiple priorities and meet deadlines.
• High accuracy in record keeping and regulatory compliance.
• Excellent interpersonal skills with colleagues, trustees and providers.
• Full UK Driving Licence and UK working rights.

Responsibilities

• Provide ongoing and effective administration of the Forth Ports DC Plan, ensuring all processes are completed accurately and within required timeframes.
• Respond to pension scheme member queries in a professional and confidential manner, providing clear information and signposting to the appropriate provider or adviser where required.
• Act as the primary point of contact with third-party DB administrators, to ensure accurate and timely information flow for members of the Forth Ports Group Pension Scheme.
• Maintain accurate pensions and insurance records, ensuring data is kept up to date, securely stored and handled in line with data protection requirements.
• Handle day-to-day insurance matters, including regular vehicle updates, audits and Employer's Liability claims as they arise.
• Support ad hoc projects, such as Group Life renewals and annual data uploads as well as contributing to process improvements within the department.
• Maintain and update procedure notes, process documents and standard communications to support consistent pensions and insurance administration.

Skills

Pensions administration

Insurance administration

Excellent numeracy

Excel

Microsoft Office

Data protection

Full UK Working Rights

Full UK Driving Licence

Education

Relevant professional qualification in pensions/insurance

Tools

Excel

Microsoft Office

Data protection tools

Job description

Job Description

Job Title: Pensions & Insurance Administrator

Location: Port of Grangemouth

Hours: 22.5hrs per week, worked across five days. The final working pattern will be agreed with the successful candidate to meet business and operational requirements.

Compensation: £17,357 (£27,000 FTE)

At Forth Ports, we keep trade, logistics, and infrastructure moving. Every day, our teams support the flow of goods, materials, and services that businesses and communities rely on, helping to power economic growth across the UK and beyond. Our people are at the core of everything we do, and their expertise, commitment, and innovation drive our success.

With our commitment to reach carbon neutrality by 2032 and Net Zero by 2042, we're investing heavily in sustainable and digital technologies, including major growth in offshore wind and greener port operations. For you, this means joining a business that's evolving, ambitious, and making a real difference.

About The Role

Reporting to the Head of Risk & Pensions, the Pensions & Insurance Administrator plays an important role in supporting the effective administration of the Group's pension schemes and insurance arrangements. The role is responsible for delivering a professional, accurate and confidential service to employees, pension scheme members and external stakeholders, ensuring that day to day activities are completed efficiently and in line with regulatory requirements.

Working closely with internal departments and external providers, the successful candidate will support member communications, maintain accurate records, coordinate insurance administration activities and contribute to ongoing process improvements and departmental projects.

Key responsibilities:

• Provide ongoing and effective administration of the Forth Ports DC Plan, ensuring all processes are completed accurately and within required timeframes
• Respond to pension scheme member queries in a professional and confidential manner, providing clear information and signposting to the appropriate provider or adviser where required
• Act as the primary point of contact with third-party DB administrators, to ensure accurate and timely information flow for members of the Forth Ports Group Pension Scheme
• Maintain accurate pensions and insurance records, ensuring data is kept up to date, securely stored and handled in line with data protection requirements
• Handle day-to-day insurance matters, including regular vehicle updates, audits and Employer's Liability claims as they arise
• Support ad hoc projects, such as Group Life renewals and annual data uploads as well as contributing to process improvements within the department
• Maintain and update procedure notes, process documents and standard communications to support consistent pensions and insurance administration

What we're looking for:

We're looking for an organised and detail-oriented administrator with experience in pensions, insurance or a similar regulated environment. You'll be comfortable managing a varied workload, handling confidential information with discretion and building positive relationships with colleagues, scheme members and external providers.

This is a part-time opportunity and would suit someone looking for flexibility while remaining actively involved in a professional and rewarding role. We're looking for someone who can work their hours across the week to provide consistent support to the department and its stakeholders.

Skills & Qualifications:

• Demonstrated pensions and insurance administration experience, ideally with a relevant recognised professional qualification
• Excellent numeracy and IT skills, including proficient Excel skills and a good working knowledge of Microsoft Office
• Ability to manage multiple priorities and workloads effectively, both independently and as part of a team, ensuring deadlines are consistently met
• High level of accuracy in record keeping, data entry and compliance with regulatory requirements
• Excellent interpersonal and communication skills, with the ability to engage with colleagues, trustees, external providers and scheme members
• Full Driving Licence, valid in the UK
• Full UK Working Rights

What Forth Ports can offer you

At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy

• A competitive salary
• Discretionary bonus
• Generous annual leave entitlement
• Defined contribution pension scheme with up to 16.5% joint contribution plus life assurance at 4x salary
• in-house Occupational Health - Provides professional workplace health advice, support, and guidance for employees across all sites
• Employee Assistance Programme (EAP) - Delivered through Health Assured, offering 24/7, 365-day confidential wellbeing support via the Wisdom app or telephone access, covering mental health, financial advice, legal guidance, and emotional wellbeing
• Physiotherapy Support - Access to physiotherapy sessions through three external providers in Scotland, plus an onsite physiotherapist once per week in Tilbury
• An annual Christmas thank you gift of a complimentary turkey or meat-free alternative for all employees
• GymFlex health club memberships offering discounted access to gyms including Nuffield Health, PureGym, Anytime Fitness, The Gym Group, and selected local gyms
• Cycle to Work scheme to support affordable, sustainable commuting
• On-site free parking available for all employees
• Attractive family