Pensions & Insurance Administrator

Forth Ports Group; Stirling; On-site; GBP 17,000 - 20,000; Part time

Benefits offered by this job

Discretionary bonus

Generous annual leave

Defined contribution pension scheme (6

Life assurance at 4x salary

Employee Assistance Programme (EAP)

On-site free parking

Cycle to Work

Gym membership discounts

Job summary

Forth Ports is seeking a detail‑oriented Pensions & Insurance Administrator to support the administration of our pension schemes and insurance arrangements. The role reports to the Head of Risk & Pensions and requires accurate record keeping, handling confidential information, and collaboration with internal teams and external providers.

You will manage member communications, data, and insurance matters, contribute to process improvements, and support projects while working 22.5 hours across

Qualifications

• Demonstrated pensions and insurance administration experience, ideally with a relevant recognised professional qualification
• Excellent numeracy and IT skills, including proficient Excel skills and a good working knowledge of Microsoft Office
• Ability to manage multiple priorities and workloads effectively, both independently and as part of a team, ensuring deadlines are consistently met
• High level of accuracy in record keeping, data entry and compliance with regulatory requirements
• Full UK Working Rights

Responsibilities

• Provide ongoing and effective administration of the Forth Ports DC Plan, ensuring all processes are completed accurately and within required timeframes
• Respond to pension scheme member queries in a professional and confidential manner, providing clear information and signposting to the appropriate provider or adviser where required
• Act as the primary point of contact with third-party DB administrators, to ensure accurate and timely information flow for members of the Forth Ports Group Pension Scheme
• Maintain accurate pensions and insurance records, ensuring data is kept up to date, securely stored and handled in line with data protection requirements
• Handle day-to-day insurance matters, including regular vehicle updates, audits and Employer’s Liability claims as they arise
• Support ad hoc projects, such as Group Life renewals and annual data uploads as well as contributing to process improvements within the department
• Maintain and update procedure notes, process documents and standard communications to support consistent pensions and insurance administration

Skills

Pensions administration

Insurance administration

Attention to detail

Data protection compliance

Excellent numeracy

Education

Professional qualification

Tools

Excel

Microsoft Office

Job description

Job Title: Pensions & Insurance Administrator

Location: Port of Grangemouth

Hours: 22.5hrs per week, worked across five days. The final working pattern will be agreed with the successful candidate to meet business and operational requirements.

At Forth Ports, we keep trade, logistics, and infrastructure moving. Every day, our teams support the flow of goods, materials, and services that businesses and communities rely on, helping to power economic growth across the UK and beyond. Our people are at the core of everything we do, and their expertise, commitment, and innovation drive our success.

With our commitment to reach carbon neutrality by 2032 and Net Zero by 2042, we're investing heavily in sustainable and digital technologies, including major growth in offshore wind and greener port operations. For you, this means joining a business that’s evolving, ambitious, and making a real difference.

About The Role

Reporting to the Head of Risk & Pensions, the Pensions & Insurance Administrator plays an important role in supporting the effective administration of the Group's pension schemes and insurance arrangements. The role is responsible for delivering a professional, accurate and confidential service to employees, pension scheme members and external stakeholders, ensuring that day to day activities are completed efficiently and in line with regulatory requirements.

Working closely with internal departments and external providers, the successful candidate will support member communications, maintain accurate records, coordinate insurance administration activities and contribute to ongoing process improvements and departmental projects.

Key responsibilities:

• Provide ongoing and effective administration of the Forth Ports DC Plan, ensuring all processes are completed accurately and within required timeframes
• Respond to pension scheme member queries in a professional and confidential manner, providing clear information and signposting to the appropriate provider or adviser where required
• Act as the primary point of contact with third-party DB administrators, to ensure accurate and timely information flow for members of the Forth Ports Group Pension Scheme
• Maintain accurate pensions and insurance records, ensuring data is kept up to date, securely stored and handled in line with data protection requirements
• Handle day-to-day insurance matters, including regular vehicle updates, audits and Employer’s Liability claims as they arise
• Support ad hoc projects, such as Group Life renewals and annual data uploads as well as contributing to process improvements within the department
• Maintain and update procedure notes, process documents and standard communications to support consistent pensions and insurance administration

What we're looking for:

We're looking for an organised and detail-oriented administrator with experience in pensions, insurance or a similar regulated environment. You'll be comfortable managing a varied workload, handling confidential information with discretion and building positive relationships with colleagues, scheme members and external providers.

This is a part-time opportunity and would suit someone looking for flexibility while remaining actively involved in a professional and rewarding role. We're looking for someone who can work their hours across the week to provide consistent support to the department and its stakeholders.

Skills & Qualifications:

• Demonstrated pensions and insurance administration experience, ideally with a relevant recognised professional qualification
• Excellent numeracy and IT skills, including proficient Excel skills and a good working knowledge of Microsoft Office
• Ability to manage multiple priorities and workloads effectively, both independently and as part of a team, ensuring deadlines are consistently met
• High level of accuracy in record keeping, data entry and compliance with regulatory requirements
• Excellent interpersonal and communication skills, with the ability to engage with colleagues, trustees, external providers and scheme members
• Full Driving Licence, valid in the UK
• Full UK Working Rights

What Forth Ports can offer you

At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy

• Discretionary bonus
• Generous annual leave entitlement
• Defined contribution pension scheme with up to 16.5% joint contribution plus life assurance at 4x salary
• In-house Occupational Health — Provides professional workplace health advice, support, and guidance for employees across all sites
• Employee Assistance Programme (EAP) — Delivered through Health Assured, offering 24/7, 365-day confidential wellbeing support via the Wisdom app or telephone access, covering mental health, financial advice, legal guidance, and emotional wellbeing
• Physiotherapy Support — Access to physiotherapy sessions through three external providers in Scotland, plus an onsite physiotherapist once per week in Tilbury
• An annual Christmas thank you gift of a complimentary turkey or meat-free alternative for all employees
• GymFlex health club memberships offering discounted access to gyms including Nuffield Health, PureGym, Anytime Fitness, The Gym Group, and selected local gyms
• Cycle to Work scheme to support affordable, sustainable commuting
• On-site free parking available for all employees
• Attractive family-friendly policies, including enhanced maternity cover
• Employee discount platform providing savings on UK-wide restaurants, retail, car rentals, days out, and holidays

We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

As a signatory to the Armed Forces Covenant, we are committed to ensuring that members of the Armed Forces community are treated fairly and are not disadvantaged in their civilian careers because of their service.

We welcome applications from veterans, reservists, cadet force adult volunteers, and military spouses/partners, and we actively support flexible and inclusive recruitment practices.

About The Company

Over our 50 years of experience we have witnessed our ports grow to become important assets to support and deliver growth both for the UK and local economies.

The growth impact has been achieved due to the continued investments in our infrastructure, making sure that our ports are able to continually develop their services and support the growth of many industries.

Our people have played a significant role. They have delivered the highest quality of service through their expertise, loyalty and flexibility and, without them, we could not have built the strong reputation and the long term agreements with many customers that we have today.

Company Culture

Welcome to Forth Ports Careers. As a leading port operator, we employ over 1,100 people across our ports in Scotland and the Port of Tilbury in London.

A career in a port business is very rewarding. There is real variety within each role and significant opportunities for promotion and career development. Don’t just take our word for it; view the “Some of our People” section and the video below to gain insight into the kinds of jobs our employees do, how they’ve grown with us, and what motivates them each day.

The port business can be seen as a barometer for the economy and this drives us to be adaptable and fast paced as we identify new business opportunities.

Company Benefits

We are committed to creating a positive working culture for all employees, as well as a good work-life balance.

Here are just some of the benefits of working for Forth Ports.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee discounts, Gym membership or wellness programs, Cycle to work, Competitive salary, Employee Assistance Scheme

£17,357.00 per year