Pensions Implementation Consultant - Scheme Benefits

Capita; London; Remote; GBP 34,000 - 40,000; Full time

Job summary

Capita is seeking a Pensions Implementation Consultant to lead client implementation projects in London. In this role, you will gather client requirements, drive project documentation, mentor team members, and ensure timely delivery of projects. The position offers up to £40k in salary and a range of benefits, fostering inclusive working solutions to support a flexible work environment.

Benefits

Company matched pension

Life assurance

15 weeks’ fully paid maternity leave

Paternity pay of two weeks

Qualifications

• Excellent knowledge in Defined Benefit schemes and legislation.
• Experience of owning and driving projects.
• End to end experience of the project lifecycle.

Responsibilities

• Lead client implementation projects and gather client requirements.
• Drive the production of documentation and translate requirements into solutions.
• Mentor Implementation Analysts and ensure efficient project delivery.

Skills

Technical pensions knowledge

Client Relationship skills

Leadership skills

Analysis skills

Job description

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Pensions Implementation Consultant - Scheme Benefits, London

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Client:

Capita

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d7cb2a3e9eb9

Job Views:

19

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Description

:

Description

:

You will play a pivotal role in any implementation project working alongside the Data Team to onboard data and the Configuration Team to automate calculations.

What you’ll be doing:

Lead client implementation projects for workstream

Drive the gathering and interpretation of client requirements.

Drive the production of requirements documentation.

Drive the translation of the requirements into system solutions.

Identify, troubleshoot, and resolve queries and issues.

Ensure efficient delivery of all project tasks to cost and on time.

Lead in client meetings and project status calls.

Mentor, develop and coach Implementation Analysts.

Feed into and deliver continuous improvement across the team and wider department.

Assist in project management activities including identification and mitigation of risks and issues.

Facilitate internal and external system training, and provide appropriate documentation.

Provide support to the line manager in the effective management of staff.

Support the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments.

What we’re looking for:

Excellent technical pensions knowledge in Defined Benefit schemes and legislation

Is able to explain:

- pension member records and their set up

- the relationships between members, policy holders, insurers, Trustees, schemes, actuaries, funds and investments

- different types of Pension Schemes

- different types of member status' and applicable calculations for each

End to end experience of the project lifecycle - able to describe the key elements of projects including initiation, governance, control and closure and can provide examples of active participation in all stages

Strong Client Relationship skills with the ability to use appropriate communication methods with stakeholders

Experience of owning and driving projects

Strong leadership skills

Strong analysis skills and an analytical approach to problem resolution

About Capita Technology and Software Solutions

At Capita Pension Solutions (CPS), we create and implement resilient and responsible pension strategies to help your organisation and your people look forward to a more secure financial future. From pensions administration and consultancy, to the latest technology and engagement techniques, we help ensure sustainable investments which support your success. Join us and discover better ways to engage with and value today’s employees.

What can we offer you?

In this role, you would have the opportunity to add real value from the outset and drive the direction of the team. whilst working on a host of high-profile pension projects that will help you learn and evolve new and existing skills. We also believe in offering flexible working solutions that suit your needs, whether that’s from home, from your nearest Capita office.

Also, on offer is a salary of upto £40k DOE and benefits package, including:

Company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more!

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent