Implementation Consultant

Snyk Ltd.; London; Remote; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Implementation Consultant to enhance security programs for customers using their innovative platform. In this role, you will partner with development and security leaders, ensuring a seamless onboarding experience. Your expertise in technical consulting and SaaS implementation will be vital as you manage project delivery and collaborate with various teams. This opportunity offers a dynamic environment where you can thrive and make a meaningful impact on customer success. Join a forward-thinking company that values diversity and fosters a culture of inclusion, and take the next step in your career with a role that prioritizes health, wellness, and work-life balance.

Benefits

Flexible working hours

Work-from-home allowances

Generous vacation time

Health benefits

Employee assistance plans

Annual wellness allowance

Life insurance

Disability benefits

Retirement/pension programs

Mobile phone allowance

Qualifications

• 3+ years of technical consulting or customer-facing experience.
• Strong communication and project management skills are essential.

Responsibilities

• Own project delivery from kick-off to completion for customer implementations.
• Communicate regularly with project stakeholders on status and risks.

Skills

Technical Consulting

SaaS Software Implementation

SDLC Knowledge

DevOps Methodologies

Communication Skills

Problem-Solving

Project Management

Application Security

Education

Degree in Computer Science

Tools

CI/CD Tools

Scripting Languages (Python, JavaScript)

Job description

Snyk Greater London, England, United Kingdom

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Snyk Greater London, England, United Kingdom

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About Snyk

Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you’ll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.

Job location: Remote in the UK

Our Opportunity

Snyk is expanding our Customer Success team and hiring an Implementation Consultant. In this role, you will partner closely with Development and Security leaders from Snyk’s customer organizations to enhance their security programs using the Snyk Cloud Native Application Security Platform.

As Snyk continues its rapid growth across our customer base, the demand for our post-sales teams has increased. This creates a unique opportunity to deliver a world-class onboarding experience, with a primary focus on EMEA. You’ll also work with global customers, and while we do our best to keep meetings within normal working hours, some evening calls may occasionally be required.

You’ll Spend Your Time

• Delivering value to our customers by owning project delivery from kick-off to completion for customer implementations.
• Communicating regularly with project stakeholders on status, timelines, and risks throughout the implementation phases.
• Leading project kick-offs, planning sessions, and regular delivery meetings.
• Facilitating customer outcomes across teams to achieve positive results.
• Managing and refining Snyk’s onboarding practices for continuous improvement.
• Representing customers’ technical requirements to internal and external stakeholders.
• Collaborating with Sales, Product Management, Engineering, and Support to accelerate customer onboarding.

What You’ll Need

• 3+ years of technical consulting or customer-facing experience, particularly in SaaS software implementation.
• A working knowledge of SDLC and DevOps methodologies.
• The ability to clearly articulate complex technical issues.
• An interest in application security and an understanding of the importance of a developer-first approach.
• Experience with CI/CD and DevOps tools.
• A consultative mindset with the technical aptitude to align people, technology, and processes.
• Excellent communication skills and a structured, disciplined approach to problem-solving, relationship-building, and project management.
• Willingness to travel up to 15% of the time.

We’d Be Lucky If You

• A degree in Computer Science and programming experience.
• Experience as a Technical Account Manager, Solution Architect, Sales Engineer, or a similar role in AppSec, CI, DAST, SAST, or DevSecOps products and services.
• Security certifications such as CEH, CISSP, CSSLP, or similar.
• Proficiency in scripting languages such as Python, JavaScript, or similar.
• Experience with enterprise-scale web development technologies and microservices.

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

• Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
• Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
• Health benefits, employee assistance plans, and annual wellness allowance
• Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Computer and Network Security