Pensions Assistant

Golearnleicestershire; Leicester; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Flexible working options

Disability Confident Employer

Job summary

Leicestershire County Council is seeking a detail-oriented administrator within the Pensions Section to support the Early Leavers team. You will administer LGPS provisions, calculate and pay benefits, and handle a caseload aiming to meet statutory deadlines and KPIs.

The role requires experience with pension schemes or finance, strong MS Office skills, and careful handling of confidential information, with flexible working options discussed during recruitment.

Qualifications

• Have experience of work involving the Local Government Pension Scheme, another pension scheme or general finance.
• Experience of Microsoft Office software including Word, Excel and Powerpoint (or equivalent packages)
• Have NVQ2 or equivalent, such as 4 GCSEs, including Maths and English (grades A - C / 4-9)
• Have the ability to compose correspondence which is clear, concise and grammatically correct
• A sound knowledge of general office procedures and their importance to the overall function of the team/section
• A knowledge of the basic principles of customer care
• A knowledge of the importance of confidentiality and sensitive information

Responsibilities

• Administer the provisions of the Local Government Pension Scheme
• Facilitate the calculation and payment of benefits to contributors
• Manage a caseload ensuring statutory deadlines and KPIs are achieved

Skills

Written communication

Customer care knowledge

Confidentiality awareness

Education

NVQ2 or GCSEs (incl Maths & English)

Tools

Microsoft Office

Job description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester LE3 8RA

Salary: £26,853 - £29,076 Per annum (pro rata for part-time)

Working Hours:37 hours per week

Contract Type: Permanent

Closing Date: 4 October 2026

Interview Date(s): TBC

About the Role

This is a role within the Early Leavers team of the Pensions Section. You will be expected to:

Administer the provisions of the Local Government Pension Scheme

Facilitate the calculation and payment of benefits to contributors

Manage a caseload ensuring statutory deadlines and KPIs are achieved

About You

To apply for this post, you must:

• Have experience of work involving the Local Government Pension Scheme, another pension scheme or general finance
• Have experience of Microsoft Office software including Word, Excel and Powerpoint (or equivalent packages)
• Have NVQ2 or equivalent, such as 4 GCSEs, including Maths and English (grades A - C / 4-9)
• Have the ability to compose correspondence which is clear, concise and grammatically correct
• A sound knowledge of general office procedures and their importance to the overall function of the team/section
• A knowledge of the basic principles of customer care
• A knowledge of the importance of confidentiality and sensitive information

In addition, we also expect you to shareour commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Lesley Loakes, Early Leavers Team Manager

Telephone: [phone]

Email: [e-mail]

By applying for this post, you agree to ourTerms and Conditions.