Pensions Administrator - Remote

Parkwayholdings; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading education services company is seeking experienced Pension Administrators to provide exceptional administrative support in a fully remote role. This position involves ensuring accurate data provision for pension funds and enhancing customer service standards. Ideal candidates will possess experience in pension administration and strong ICT skills, particularly in Microsoft Office. The company values career progression and offers a comprehensive benefits package to support employee well-being.

Benefits

26 days annual leave plus public holidays

Generous pension package

BUPA Cash Payment scheme

Flexible working arrangements

Cycle Scheme participation

Access to tailored learning programs

Inclusive workplace culture

Qualifications

• Demonstrated previous experience as a pension administrator.
• Solid ICT skills, including proficiency in Microsoft Office.
• Ability to handle pressure and prioritize tasks effectively.

Responsibilities

• Provide accurate and timely data provision to pension funds.
• Administer monthly reporting for allocated pension funds.
• Handle inquiries accurately, adhering to service level agreements.

Skills

Administrative Support

Customer Service

Data Analysis

Relationship Building

ICT Skills

Microsoft Excel

Microsoft Word

Education

Experience as a pension administrator

Job description

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Company Description

We are currently seeking experienced Pension Administrators to join our rapidly expanding team, this will be a fully remote role.

Company Description

We are currently seeking experienced Pension Administrators to join our rapidly expanding team, this will be a fully remote role.

With 30 years of expertise, we are proud to be an award-winning and accredited education services business. While we are a technology-enabled company, we firmly believe that our success is driven by our dedicated and talented employees. Building lasting relationships with both our customers and employees is at the core of our values, with our average employee tenure standing at an impressive 11 years.

As a company dedicated to education, our team of nearly 275 highly qualified professionals supports over 1,600 schools nationwide.

Position

In this role, you will play a pivotal part in providing exceptional support across the organisation, assisting colleagues in delivering expert administration with efficiency and maintaining the highest levels of confidentiality and integrity. Primarily, you will provide administrative support to the Payroll and Pensions department, although occasional broader administrative assistance may be required.

Your commitment to continuous improvement will drive efforts to enhance working practices and align with our objective of "clarity and consistency" and "working smarter, not harder." This approach will enable us to expand our customer base while maintaining and improving our outstanding level of customer service.

Responsibilities

• Ensure accurate and timely provision of data to pension funds, while cultivating effective working relationships to deliver excellent customer service.
• Serve as a Fund process knowledge expert for allocated funds, providing essential administration support to EPM Payroll Teams.
• Handle telephone and email inquiries professionally and accurately, adhering to EPM's Service Level Agreement.
• Take ownership of monthly and annual pension reporting for allocated LGPS funds, ensuring data accuracy through meticulous analysis.
• Assume responsibility for monthly reporting of Teachers Pensions service data, scrutinizing and resolving queries resulting from submissions.
  
  

Requirements

• Demonstrate previous experience as a pension administrator.
• Establish credibility and foster strong working relationships.
• Excel in prioritization and perform well under pressure.
• Actively contribute to a collaborative team culture.
• Possess solid ICT skills, including proficiency in Microsoft Office, particularly Microsoft Excel and Word.
  
  

Other information

We offer a wide range of benefits that have contributed to our employees' long tenures:

• Enjoy 26 days of annual leave plus 8 days for public holidays.
• Benefit from a generous pension package.
• Access the BUPA Cash Payment scheme.
• Experience flexible working arrangements.
• Participate in the Cycle Scheme.
• Engage in company events.
• Access tailored learning and development programs.
• Join an inclusive and open workplace.
  
  

At EPM, we prioritise career progression and are committed to supporting our staff and promoting from within our organisation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Accounting

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