Pensions Administrator — Hybrid, PMI Study Support & Bonus

Broadstone; Tees Valley; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday + bank holidays

Hybrid work options

Generous pension scheme

Group Life Assurance

Income Protection

PMI study support and exam leave

Wellness program

Job summary

Broadstone is recruiting Pensions Administrators to join its expanding team in Darlington. You will support the pensions administration function, handle member benefit calculations, and respond to stakeholder queries in a collaborative, high‑standard environment.

The role offers a friendly, inclusive culture with hybrid work options and a commitment to professional development, including PMI study support and exam leave.

Qualifications

• Educated to A Level standard or equivalent.
• Experience carrying out a similar role with a third‑party administrator or in-house pension scheme.
• Experience working with DB Pension Schemes.
• Proven ability to deliver an exceptional customer experience.
• Excellent written and verbal communication skills.
• Numeracy skills and strong attention to detail.
• Solutions driven with a focus on continuous improvement.
• Studying towards or completed relevant professional qualifications is desirable.

Responsibilities

• Completing calculations in relation to member benefit entitlements
• Responding to queries from various stakeholders
• Preparing and collating information as requested

Skills

Customer experience

Communication skills

Numeracy

Attention to detail

Continuous improvement

Professional qualifications (desirable

Education

A Level or equivalent

Job description

Broadstone is recruiting Pensions Administrators to join its expanding team in Darlington. You will support the pensions administration function, handle member benefit calculations, and respond to stakeholder queries in a collaborative, high‑standard environment.

The role offers a friendly, inclusive culture with hybrid work options and a commitment to professional development, including PMI study support and exam leave.