Pensions Administrator - Flexible Hybrid, DB/DC Expertise

Bupa; Salford; Hybrid; GBP 26,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Enhanced pension plan

Electric Car Scheme

Job summary

Bupa Place in Salford is offering a Pensions Administrator role with hybrid working options. You will administer DB and DC schemes, calculate benefits, and respond to member queries. A strong background in pensions administration and Excel/Word is preferred, with CPC qualification desirable.

The position is full-time, 37.5 hours per week, with salary from £28,500 depending on experience. Great benefits and opportunities for progression are included at Bupa.

Qualifications

• Experience in pensions administration.
• Knowledge of DB and/or DC pension schemes.
• Strong attention to detail and numerical accuracy.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities and meet deadlines.
• Experience using Microsoft Office applications, particularly Excel and Word.
• CPC qualification, or willingness to work towards it.

Responsibilities

• Administer pension benefits and member events across DB and DC schemes.
• Calculate benefits and prepare member communications accurately and on time.
• Respond to member and employee queries by phone, email and post.
• Maintain accurate records and update pension administration systems.
• Manage sensitive cases, including retirement and bereavement benefits.
• Ensure compliance with pension regulations and internal processes.
• Support continuous improvement activities and team projects.
• Deliver excellent customer service while meeting quality and performance targets.

Skills

Pensions administration

DB schemes

DC schemes

Attention to detail

Numerical accuracy

Communication skills

Customer service

Time management

Problem solving

Microsoft Excel

Microsoft Word

Education

CPC qualification

Job description

Bupa Place in Salford is offering a Pensions Administrator role with hybrid working options. You will administer DB and DC schemes, calculate benefits, and respond to member queries. A strong background in pensions administration and Excel/Word is preferred, with CPC qualification desirable.

The position is full-time, 37.5 hours per week, with salary from £28,500 depending on experience. Great benefits and opportunities for progression are included at Bupa.