Pensions Administrator

Gallagher; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in financial services, Gallagher seeks a detail-oriented Senior Pensions Administrator to manage occupational pension schemes. Your responsibilities will include overseeing administration tasks, ensuring accuracy, and training junior staff while providing exceptional service to scheme members. The role offers a competitive salary and various benefits including generous holiday, health plans, and life insurance.

Benefits

Minimum of 25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance coverage

Income protection

Health cash plan or private medical insurance

Volunteering days

Employee stock purchase plan

Gym discounts

Qualifications

• At least 3 years’ experience in defined benefit/defined contribution pension scheme administration.
• Strong knowledge of pensions for case peer reviews.
• Excellent prioritization skills to meet deadlines.

Responsibilities

• Managing pension administration tasks and calculations accurately.
• Liaising with scheme members via email, letter, or telephone.
• Supervising and training junior pensions administrators.

Skills

Analytical skills

Data processing

Effective communication

Teamwork

Education

CPC qualification from Pension Management Institute

Tools

Microsoft Office

Job description

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Overview

As a Senior Pensions Administrator, you’ll be a highly organized and detail-oriented individual administering a portfolio of occupational pension schemes, which could include DB, DC, and Hybrid pensions. You will ensure all tasks and calculations are carried out accurately and promptly. Your responsibilities include allocating cases, performing and checking both automated and manual calculations, drafting and reviewing correspondence and reports, managing pensioner payrolls, and supporting the Client Executive team. You’ll supervise and train up to two pensions administrators, approaching each case with dedication and vigilance to provide the highest level of service to scheme members.

How you'll make an impact

• Carrying out and verifying pension administration tasks and calculations accurately, timely, and in compliance with internal processes, policies, and regulations.
• Managing workload considering peer review timeframes.
• Liaising with scheme members via email, letter, or telephone.
• Preparing and reviewing member correspondence, client reports, managing cashflows, investments/disinvestments, and invoices.
• Handling or reviewing non-standard client/member queries.
• Collaborating with team members and building relationships with supporting teams.
• Providing support and training to team members and assisting the Team Leader.
• Engaging with team members and the Team Leader throughout the day.
• Supporting the Client Executive team and participating in client meetings or pitches if required.

About You

• At least 3 years’ experience in defined benefit/defined contribution pension scheme administration.
• Studying towards or achieved the Pension Management Institute’s CPC qualification.
• Analytical skills with a logical problem-solving approach.
• Accurate data processing, collection, and input skills.
• Strong knowledge of pensions for case peer reviews, ensuring accurate information for scheme members.
• Excellent prioritization skills to meet deadlines and disclosure requirements.
• Effective communication skills via telephone, letter, and email, with the ability to provide constructive team feedback.
• Teamwork effectiveness.
• Proficiency in Microsoft Office.

Compensation and Benefits

Alongside a competitive salary, we offer a variety of benefits, including:

• Minimum of 25 days holiday plus bank holidays, with options to buy additional days.
• Defined contribution pension scheme with Gallagher contributions.
• Life insurance coverage of 4x basic salary, with options to increase to 10x.
• Income protection covering up to 50% of income, with options to top up.
• Health cash plan or private medical insurance.
• Additional benefits such as volunteering days, employee stock purchase plan, share incentive plan, critical illness cover, gym discounts, season ticket loans, shopping vouchers, family care, and more.