Pensions Administrator

Fintelligent Search Ltd; Manchester; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Private healthcare

Profit share scheme

8% employer pension contribution

Death in service cover

Professional qualifications and tailor

Structured career development and内部进阶

Job summary

Fintelligent Search Ltd in Manchester is recruiting a Pensions Administrator to join a growing financial services business. You will receive comprehensive training and take ownership of your workload, building expertise in pension transfers and client administration.

Joining an established operations team, you will manage cases from instruction to completion, liaising with clients, pension providers and advisers, with clear progression routes and ongoing investment in development.

Qualifications

• Previous administration, client services or case-management experience within a professional office environment.
• Experience handling documentation, managing cases or working within a regulated or process-driven setting.
• Strong attention to detail and the ability to maintain accurate client and case records.
• Confident using business systems and managing multiple priorities in a busy environment.
• Excellent communication skills, with a professional and customer-focused approach.
• An interest in developing a specialist career within pensions and financial services.

Responsibilities

• Manage pension transfer cases from initial instruction through to completion, ensuring all documentation is processed accurately and within agreed timescales.
• Coordinate client onboarding, prepare and issue paperwork, obtain electronic signatures and maintain clear, accurate case records.
• Liaise with pension providers, clients, advisers and internal teams to ensure cases progress efficiently.
• Provide regular case updates and deliver a high standard of client service throughout the transfer process.
• Manage your own portfolio of cases, prioritising workload effectively and meeting deadlines.
• Support advisers and the wider client-services function with administrative and operational requirements.
• Ensure all work is completed in line with internal processes, regulatory requirements and company standards.

Job description

Supportive team culture | Structured career development | Excellent employee benefits | Specialist financial services training

We are recruiting for a Pensions Administrator on behalf of a growing and well-established financial services business.

This is an excellent opportunity for an experienced administrator or client-services professional to move into a specialist pensions role. You will receive comprehensive training, take ownership of your own workload and develop valuable expertise in pension transfers and client administration.

Joining an established and supportive operations team, you will manage cases from instruction through to completion, working closely with clients, pension providers, advisers and internal teams. With clear progression routes and continued investment in employee development, this role offers genuine long-term career potential within financial services.

Package & Benefits

• Salary of £30,000 per annum
• Monthly performance bonus of approximately £100–£150
• Private healthcare
• Profit share scheme
• 8% employer pension contribution
• Death in service cover
• Professional qualifications and specialist financial-services training
• Structured career development and clear internal progression opportunities

About the Company

You will be joining an established and expanding financial services organisation that is committed to developing its people. The business invests in technology, training and internal progression, creating a collaborative and professional environment where employees are supported to build long-term careers.

This is a team that values accuracy, customer service and continuous improvement, offering the opportunity to develop into senior administration, leadership or wider operational roles over time.

Key Responsibilities

• Manage pension transfer cases from initial instruction through to completion, ensuring all documentation is processed accurately and within agreed timescales.
• Coordinate client onboarding, prepare and issue paperwork, obtain electronic signatures and maintain clear, accurate case records.
• Liaise with pension providers, clients, advisers and internal teams to ensure cases progress efficiently.
• Provide regular case updates and deliver a high standard of client service throughout the transfer process.
• Manage your own portfolio of cases, prioritising workload effectively and meeting deadlines.
• Support advisers and the wider client-services function with administrative and operational requirements.
• Ensure all work is completed in line with internal processes, regulatory requirements and company standards.

About You

• Previous administration, client services or case-management experience within a professional office environment.
• Experience handling documentation, managing cases or working within a regulated or process-driven setting.
• Strong attention to detail and the ability to maintain accurate client and case records.
• Confident using business systems and managing multiple priorities in a busy environment.
• Excellent communication skills, with a professional and customer-focused approach.
• An interest in developing a specialist career within pensions and financial services.

If you are looking for a Pensions Administrator role where you can build specialist knowledge, receive excellent training and develop a long-term career within financial services, we would be delighted to hear from you.