Pensions Administrator

Vertage Inc.; Blackburn; Hybrid; GBP 15,000 - 21,000; Part time

Job summary

Vertage Inc. is seeking a team of Pension Administrators for a large-scale pensions administration project.

This predominantly remote role requires strong administrative skills, high attention to detail, and the ability to handle high volumes of data accurately and efficiently. Responsibilities include processing cases, validating information, maintaining records, and ensuring compliance with service standards.

Qualifications

• Previous administration or data processing experience.
• Strong data entry skills with a high level of accuracy.
• Ability to work quickly while maintaining quality standards.
• Excellent attention to detail.
• Good problem-solving skills and the ability to use initiative.
• Strong organisational and time management abilities.
• Competent IT skills and experience using multiple systems simultaneously.
• Professional communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Process pension administration cases accurately and efficiently.
• Enter and validate pension certificate information within internal systems.
• Review pension documentation and identify missing or incorrect information.
• Update and maintain accurate records across multiple systems.
• Investigate and resolve queries relating to pension administration.
• Communicate professionally with practices, pension scheme members, and stakeholders.
• Complete quality checks and validation activities to ensure compliance.
• Manage workloads effectively, meeting productivity and service level targets.
• Escalate complex cases where appropriate.
• Identify process improvements and recurring issues.
• Handle sensitive personal and financial information confidentially and in line with data protection requirements.

Skills

Administration experience

Data entry accuracy

Fast work pace

Attention to detail

Problem solving

Organisation

IT skills

Communication skills

Independent work

Job description

Location: Remote with onsite attendance in Blackburn (BB1 1FB) approximately once every two weeks

Pay Rate: £12.90 per hour

Hours: 37.5 hours per week, Monday to Friday

Working Hours: Between 8:00am and 6:00pm (first 2 weeks fixed at 8:00am to 4:00pm)

Start Date: 5th November (Fixed and non-negotiable)

Contract: Temporary Assignment

About the Role

We are recruiting for a team of Pensions Administrators to support a large-scale pensions administration project. This is a predominantly remote opportunity, ideal for candidates with a strong administration background, excellent attention to detail, and experience handling high volumes of data accurately and efficiently.

The role focuses on processing pension-related information, maintaining records, and ensuring cases are completed in line with service standards and quality requirements. While previous pensions experience is not required, candidates must be comfortable working in a fast-paced administrative environment where accuracy and productivity are equally important.

Key Responsibilities

• Process pension administration cases accurately and efficiently.
• Enter and validate pension certificate information within internal systems.
• Review pension documentation and identify missing or incorrect information.
• Update and maintain accurate records across multiple systems.
• Investigate and resolve queries relating to pension administration.
• Communicate professionally with practices, pension scheme members, and stakeholders.
• Complete quality checks and validation activities to ensure compliance.
• Manage workloads effectively, meeting productivity and service level targets.
• Escalate complex cases where appropriate.
• Identify process improvements and recurring issues.
• Handle sensitive personal and financial information confidentially and in line with data protection requirements.

What We're Looking For

• Previous administration or data processing experience.
• Strong data entry skills with a high level of accuracy.
• Ability to work quickly while maintaining quality standards.
• Excellent attention to detail.
• Good problem-solving skills and the ability to use initiative.
• Strong organisational and time management abilities.
• Competent IT skills and experience using multiple systems simultaneously.
• Professional communication skills.
• Ability to work independently in a remote environment.