Pension Services Specialist

HCLTech; Romford; On-site; GBP 25,000 - 35,000; Full time

Job summary

HCLTech is seeking a dedicated professional to assist in delivering timely services to clients in Romford, England. In this role, you will respond to enquiries from policyholders and IFA's, ensuring all processes comply with service level agreements (SLAs) and regulatory standards.

The ideal candidate will have strong customer service skills and be able to work efficiently under pressure while contributing to a self-managed team environment.

Qualifications

• Strong customer service skills.
• Ability to communicate effectively in writing.
• Attention to detail and ability to follow procedures.

Responsibilities

• Assist in providing timely service delivery according to SLAs.
• Respond to enquiries from policyholders and IFAs.
• Process policy claims and maintain service standards.
• Record incoming post and ensure compliance with procedures.

Job description

HCLTech is seeking a dedicated professional to assist in delivering timely services to clients in Romford, England. In this role, you will respond to enquiries from policyholders and IFA's, ensuring all processes comply with service level agreements (SLAs) and regulatory standards.

The ideal candidate will have strong customer service skills and be able to work efficiently under pressure while contributing to a self-managed team environment.