Pension & Life Policy Support (Manual Solutions)

Servaada - a Wipro Company

Letchworth

On-site

GBP 20,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Generous benefits package

Training & development opportunities

Job summary

Servaada - a Wipro Company, located in Letchworth, is looking for a Customer Service Representative (Manual Solutions). The successful candidate will provide exceptional customer service while developing their knowledge in life and pension policies.

This permanent position offers a competitive salary and a generous benefits package. Candidates should have strong MS Excel and Word skills, with a proven record in customer service.

In addition, applicants are expected to have a proactive approach, strong attention to detail, and good organizational skills.

Qualifications

6 months experience of life and pensions industry is ideally preferred.
Computer literacy and willingness to learn new systems and technologies.

Responsibilities

Provide award-winning customer support.
Maintain accuracy and accountability.
Work collaboratively with the team to maximize results.
Keep knowledge up to date in financial services.

Skills

Strong MS Excel skills

Strong MS Word skills

Good organizational skills

Numerical skills

Adaptability

Detail-oriented

Communication skills

Team player

Education

Minimum 5 GCSE’s (Grades A-C) including Maths and English

Tools

ALPHA system knowledge

SQL/PLSQL/Q&E experience

Job description

This permanent position offers a competitive salary and a generous benefits package. Candidates should have strong MS Excel and Word skills, with a proven record in customer service.

In addition, applicants are expected to have a proactive approach, strong attention to detail, and good organizational skills.

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