Pension & Life Policy Support (Manual Solutions)

Servaada - a Wipro Company

Letchworth

On-site

GBP 20,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Competitive salary
Generous benefits package
Training & development opportunities

Job summary

Servaada - a Wipro Company, located in Letchworth, is looking for a Customer Service Representative (Manual Solutions). The successful candidate will provide exceptional customer service while developing their knowledge in life and pension policies.

This permanent position offers a competitive salary and a generous benefits package. Candidates should have strong MS Excel and Word skills, with a proven record in customer service.

In addition, applicants are expected to have a proactive approach, strong attention to detail, and good organizational skills.

Qualifications

  • 6 months experience of life and pensions industry is ideally preferred.
  • Computer literacy and willingness to learn new systems and technologies.

Responsibilities

  • Provide award-winning customer support.
  • Maintain accuracy and accountability.
  • Work collaboratively with the team to maximize results.
  • Keep knowledge up to date in financial services.

Skills

Strong MS Excel skills
Strong MS Word skills
Good organizational skills
Numerical skills
Adaptability
Detail-oriented
Communication skills
Team player

Education

Minimum 5 GCSE’s (Grades A-C) including Maths and English

Tools

ALPHA system knowledge
SQL/PLSQL/Q&E experience

Job description

Servaada - a Wipro Company, located in Letchworth, is looking for a Customer Service Representative (Manual Solutions). The successful candidate will provide exceptional customer service while developing their knowledge in life and pension policies.

This permanent position offers a competitive salary and a generous benefits package. Candidates should have strong MS Excel and Word skills, with a proven record in customer service.

In addition, applicants are expected to have a proactive approach, strong attention to detail, and good organizational skills.

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