Pension Administrator

CV Screen Ltd; Newcastle upon Tyne; Hybrid; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Pension with employer contributions

Life assurance

Private medical insurance

Travel pass

25 days' holiday (+5)

Flexible start/finish times

Job summary

CV Screen Ltd is recruiting a Pensions Administrator for a large organisation in Newcastle upon Tyne. The role supports the day-to-day operation of pension schemes, including final salary and money purchase sections, in a hybrid working environment.

The successful candidate will have prior pension administration experience, strong MS Office skills, and a GCSE Maths/English qualification, with full training provided.

Qualifications

• Previous pension scheme administration experience is essential.
• Knowledge of Profund would be a plus.
• Strong MS Office skills, especially Word, Excel and Outlook, with numeracy and attention to detail.

Responsibilities

• Maintain member records on the pensions administration system and calculate benefits.
• Handle member enquiries by phone and in writing, explaining pensions information clearly.
• Prepare letters and keep spreadsheets accurate and up to date.
• Liaise with third-party administrators and help with annual bulk member mailings.
• Scan and file documents, and contribute to ad-hoc team projects.

Skills

Pension administration

MS Office

Numeracy

Telephone manner

GCSE Maths/English

Education

GCSE Maths & English

Tools

Profund

Microsoft Excel

Outlook

Job description

Pensions Administrator

Newcastle upon Tyne

Salary £30,000 - £34,000 + Benefits

CV Screen is delighted to be recruiting a Pensions Administrator for a large, well-established organisation with its own in-house pensions administration team in Newcastle upon Tyne. The salary is £30,000 - £34,000 plus an annual bonus. You'll support the day-to-day running of the organisation's pension schemes, which include closed final salary sections and active money purchase sections. It's a fantastic opportunity for an accurate, proactive pensions administrator to join a supportive team and gain broad scheme experience, with full training provided in a hybrid role.

Duties & Responsibilities

• Maintain member records on the pensions administration system and calculate a range of member benefits
• Handle member enquiries by phone and in writing, explaining pensions information clearly
• Prepare letters and keep spreadsheets accurate and up to date
• Liaise with third-party administrators and help with annual bulk member mailings
• Scan and file documents, and contribute to ad-hoc team projects

What Experience is Required

• Previous pension scheme administration experience is essential, and knowledge of Profund would be a plus
• Strong Microsoft Office skills, especially Word, Excel and Outlook, with excellent numeracy and attention to detail
• GCSE Maths and English (grades A-C) or equivalent, plus a confident, professional telephone manner

Salary & Benefits

The salary is £30,000 - £34,000 depending on experience, plus a discretionary bonus of up to 10%. Benefits include:

• A pension with employer contributions and life assurance
• Private medical insurance
• A free local travel pass
• 25 days' holiday, with the option to buy five more
• Flexible start and finish times across a 38-hour week

Location

The role is based in Newcastle upon Tyne. It's mainly office-based, with one day a week working from home. It's easily commutable from Gateshead, North Shields, South Shields, Sunderland, Whitley Bay, Cramlington and Washington.

Alternate Job Titles

Pensions Assistant, Pensions Officer, Pension Scheme Administrator, Pensions Administration Assistant