Pension Administrator

JR United Kingdom; Colchester; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading pension firm in the UK is seeking a Remote Pension Administrator to execute essential tasks, including processing changes and answering member queries. This role demands strong attention to detail, excellent communication skills, and prior experience in pension administration, particularly with defined benefit schemes.

Qualifications

• Experience in pension administration, especially with DB schemes.
• Strong communication skills, both written and verbal.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Process address changes and provide key pension valuations.
• Handle member queries across multiple channels adhering to SLA.
• Identify and report risks and complaints promptly.

Skills

Numeracy

Attention to detail

Communication

Time management

Tools

Word

Outlook

Teams

Job description

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One of the UK’s leading pension firms are looking to recruit a Remote Pension Administrator to join their team.

What you’ll be doing:

• Processing Change of Address etc
• Providing Valuations, Quotations and Projections
• General Policy Amendments / Corrections
• Answering member queries within the agreed SLA targets across multiple communication channels (including telephone).
• Identifying and reporting risks, complaints, and breaches immediately / within deadlines

Experience needed;

• Pension administration experience, particularly with DB pension schemes.
• Experience with calculations, payments and authorising work.
• Excellent numeracy and data inputting skills.
• Computer literate with experience using IT systems (Word, Outlook, Teams).
• Excellent accuracy, attention to detail and quality management skills.
• Strong communication skills, including written communication skills in a variety of communication channels.
• Ability to work under pressure and towards tight deadlines.

If you think you have the skills required and would like to apply, please submit your CV or contact Jessica Wiggins at BRUIN Financial.