Peer Support Worker (Social Support)

Hertfordshire Mind; Stevenage; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Annual leave 25 days pro rata

Birthday leave

Training and development

Employee Assistance Programme

Health cover after probation

Job summary

Hertfordshire Mind in Stevenage seeks a Part-Time Peer Support Worker to manage a one-to-one client caseload and contribute to Social Support Groups. You will provide emotional support and empower individuals to pursue meaningful changes in their lives, within a service that responds to each person’s needs.

The role emphasizes personalised, client-centred assistance grounded in Hope, Courage, Togetherness and Responsiveness, with opportunities across Wellbeing Centres and community settings.

Qualifications

• Great understanding and proven skills in delivering mental health services.
• Proven skills in working with adults with mental health needs.
• Understanding of how mental health and social issues affect wellbeing.
• Experience in group settings and 1:1 support, with ability to create and review risk assessments and support plans.

Responsibilities

• Offer 1-1 support in Stevenage, Hatfield and St Albans as needed.
• Deliver Social Support Groups within Wellbeing Centres.
• Identify individual needs and provide personalised, person-centred support.
• Support clients in community, home, and Wellbeing Centre settings.
• Embed Hertfordshire Mind values in both 1-1 and group support.
• Develop and deliver our groups to ensure quality service.
• Ensure a high-quality, responsive service promoting wellbeing and positive outcomes.

Job description

Peer Support Worker (Social Support)

Reference: 392. Responsible to: Senior Centre Support Worker – Social Support

Working hours: Part-Time, 22.5 hours over 3 days. Contract: Permanent. Salary: £25,233 per annum FTE (pro rata for part-time hours). Based: Stevenage base with travel around St Albans and Hatfield.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

About the Service

The Social Support service delivers flexible and person-centred support across our Wellbeing Centres in St Albans, Hatfield, and Stevenage. The service is designed to respond to the individual needs of clients, supporting people to improve their wellbeing, build confidence, reduce feelings of isolation, and access community services and resources.

About the Role

The role involves managing a one-to-one client caseload while contributing to the delivery of Social Support Groups. Through personalised support, the post holder will offer emotional support and empower individuals to focus on what matters most to them, working towards meaningful and achievable changes in their lives.

The Social Support service provides tailored, personalised support based on each individual needs. This includes using a range of tools and techniques to help people improve areas of their life they may be struggling with. Grounded in the values of Hope, Courage, Togetherness and Responsiveness, the service aims to empower individuals on their journey towards improved wellbeing.

As a Peer Support Worker you will:

• Offer 1-1 support in St Albans, Hatfield and Stevenage, and within other HMN Wellbeing Centres across the County depending on client need and waiting lists
• Deliver Social Support Groups within our Wellbeing Centres
• Work with clients to identify their individual needs and support them through a personalised, person-centred approach
• Support clients in a variety of settings, including within the community, their home, and our Wellbeing Centres
• Play an integral role in embedding HMN’s values through our 1-1 and group support
• Play a key part in the development and delivery of our groups
• Ensure the consistent delivery of a high quality, responsive service that promotes wellbeing and positive outcomes for clients

The successful candidate will have a great understanding and proven skills of delivering mental health services, proven skills around working with adults with mental health needs, an understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing and Significant proven knowledge of models and services to meet the needs of adults with mental health needs. They will also have experience of working in both group settings and 1:1 and creating and reviewing dynamic risk assessments and support plans.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 27th November 2026.

Interviews to be held in our Stevenage Wellbeing Centre.

Please note: Due to high numbers of expected applicants, we may close this advert early.

We want people from all backgrounds to apply, no matter your gender, disability, marital or parental status, race, colour, religion, or sexual orientation. We make sure everyone has a fair chance, especially those with disabilities or special needs.

Hertfordshire Mind is committed to the Disability Confident and Mindful Employer charters, and the Care Leaver Covenant. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please