Peer Advocate Worker

WEBRECRUIT; Greater London; On-site; GBP 15,270 - 20,654; Part time

Benefits offered by this job

26 days pro-rata holiday

Wellbeing programme

Health support

Cycle to Work

Season ticket loan

Moving house day

Life assurance

Flexible working

Training and progression

Blue Light Card

Job summary

WEBRECRUIT partners with a London homelessness charity to recruit a Peer Advocate Worker. The role connects rough sleepers and homeless clients to primary care, mental health and substance misuse services across the borough.

You will build relationships with supported housing and homelessness providers, generate referrals, and manage case communication for clients with complex needs, collaborating with local authorities and health services to access care.

Qualifications

• Excellent communication and organisational skills.
• Ability to build relationships with clients and stakeholders.
• Experience with casework and assessments for clients with complex needs.
• Ability to work with health and housing services and local authorities.

Responsibilities

• Generate referrals and manage case communication with providers.
• Engage homeless clients and connect them to primary care, mental health and substance misuse services.
• Carry out thorough casework and assessments for individuals with complex needs.
• Liaise with local authorities and health and housing services to access care.

Skills

Communication

Organisational skills

Relationship building

Case management

Job description

Peer Advocate Worker

London

£17,968 for part-time work, 22.5 hours per week

The Organisation

Our client is a homelessness charity working across London. They support out-reach programmes, provide accommodation and help people get off the streets into safe housing.

ABOUT YOU

As a Peer Advocate Worker, you'll be the driving force connecting rough sleepers and homeless clients across the borough to vital primary care, mental health, and substance misuse services — often for the first time.

You’ll build strong relationships with supported housing and homelessness providers, generate referrals, and act as the go-to point of contact for case management across the service. You’ll carry out sensitive, high-quality casework and assessments for clients with complex needs, and work hand-in-hand with local authorities and health and housing services to break down the barriers that keep people from getting care.

This role is about more than referrals — it's about persistence, trust-building, and making sure no one falls through the gaps.

You’ll need excellent communication and organisational skills, a knack for building relationships with clients and stakeholders alike, and a genuine drive to improve outcomes for some of the most vulnerable people in the community.

THE ROLE

This role promotes a healthcare programme for homeless people across the borough, building relationships with supported housing and homelessness service providers to generate referrals, and managing case communication and liaison with all engaged providers. You’ll deliver high-quality engagement with homeless clients, including rough sleepers, connecting them into primary care, mental health, and substance misuse services. The role involves carrying out thorough casework and assessments for individuals with complex needs, including challenging mental and physical health conditions. The service supports rough sleepers to access the health and social care services they often struggle to reach, addressing both their mental and physical health needs.

YOUR BENEFITS

• Generous holiday – 26 days (pro rata) plus public holidays, rising to 31 days with length of service
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
• Cycle to Work – Save on a new bike and accessories through salary sacrifice
• Season ticket loan – Interest‑free loan for annual travel passes
• Moving house day – Extra day’s leave when you move home
• Financial security – Life assurance (4x salary) and interest‑free emergency staff loan
• Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
• Career development – Ongoing training, learning and progression opportunities
• Blue Light Card – Discounts across a wide range of shops, restaurants and services