Independent Advocate - Spot Purchase

POhWER; Greater London; Hybrid; GBP 24,068 - 29,417; Full time

Benefits offered by this job

25 days annual leave + bank holiday

Cash wellbeing healthcare plan

Death in service cover

Job summary

An advocacy organization is seeking an Independent Advocate for the Spot Purchase role in South London. You will empower and support clients, providing high-quality advocacy services. Ideal candidates will have a background in advocacy or similar fields, strong communication skills, and the ability to work with vulnerable adults. The position offers a salary of £26,743.64 per annum, flexible home-based work with travel within London, and generous benefits, including 25 days leave and healthcare coverage.

Qualifications

• Previous experience in advocacy, information and advice, or a similar role.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Responsibilities

• Provide high‑quality instructed and non‑instructed advocacy according to client needs.
• Act on behalf of clients following their instructions.
• Evidence effective, outcome‑focused case management.
• Provide written reports as part of statutory advocacy roles.
• Escalate concerns or complaints to relevant public bodies.
• Employ strong communication and time management skills.
• Maintain excellent IT skills and record keeping.

Skills

Advocacy

Communication

Time-management

IT Skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Independent Advocate - Spot Purchase

Apply for the Independent Advocate - Spot Purchase role at POhWER.

Base pay range

Location: South London

Starting salary £26,743.64 per annum.

Are you passionate about empowering people to be heard and respected? Ready to lead and inspire others in delivering high‑quality, person‑centred advocacy?

At POhWER, we are passionate about making a difference in people’s lives and push boundaries to make an impact. As one of our permanent workers, you will be able to bring this to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast‑paced environment, you will be the perfect match for one of our Independent Advocate roles.

We have a diverse range of employees, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial; however we are more focused on recruiting based on values and the passion to make a difference.

Hours of Work: 37 hours per week, working between 9am - 5pm Monday – Friday.

Location: Home‑based with travel around the London area. You will be expected to take a flexible approach and may be required to commute outside of your specified borough. The commute will be covered within our mileage rate policy.

Contract Type: Permanent

What You’ll Do

• Provide high‑quality instructed and non‑instructed advocacy according to the client’s needs and relevant service.
• Act on behalf of clients at all times, following their instructions and representing their wishes, feelings, beliefs and values consistently with the law, guidance and best practice.
• Evidence effective, outcome‑focused case management, ensuring all casework demonstrates planning, action and review with relevant recording.
• Provide high‑quality written reports as part of statutory advocacy roles.
• Escalate concerns or complaints professionally to relevant public bodies as instructed by clients or otherwise where appropriate.
• Employ strong communication and time‑management skills to work successfully remotely.
• Maintain excellent IT skills, including Microsoft Outlook, Word, Excel and the ability to learn client‑management databases.
• Ensure accurate recording of records and reporting to meet tight deadlines.

Qualifications

• Previous experience in advocacy, information and advice, or a similar role within health, social care or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Benefits

• 25 days annual leave + bank holiday (rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave and an additional birthday off after 1 year’s service.
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• Community Leave Day per annum.
• Cash wellbeing healthcare plan covering optical/dental/alternative therapy.
• Death in service cover.

Meet the Organisation

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.

Equality, Diversity and Inclusion

POhWER is an equal‑opportunity employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently under‑represented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under‑represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family‑friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

Closing Date

19th January 2026 (early closure possible)

Interview Date

TBC

Background Checks

An enhanced DBS check and National Offender Management Service vetting will be conducted for this position.