Peer Support Worker

LLOYD'S REGISTER INTERNATIONAL

Harrow

On-site

GBP 10,000 - 13,000

Part time

7 days ago

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Benefits offered by this job

Wellbeing support

Discounts

Blue Light Card

Eye Care Vouchers

Cost of living support

Flexible working

Domestic Abuse Support

Mental Health First Aiders

Contributory Pension Scheme

Long Service Recognition

Employee Assistance Programme

Cycle to Work scheme

Smart Technology Loans

Time Off In Lieu

Buy and Sell Annual Leave

Refer a Friend Scheme

Clinical Supervisions

Job summary

Hestia is recruiting a Peer Support Worker for Harrow Cove in Harrow to deliver high-quality support to clients with mental health needs and empower them to cope independently within recovery and co-production principles.

The role involves caseload management, leading group activities, safeguarding, and liaising with community professionals, with evening and weekend shifts between 5pm–10pm weekdays and 2pm–10pm weekends.

Qualifications

Lived experience of mental health care pathways, including ED visits and community services.
Ability to communicate effectively and build trusting relationships.
Strong listening skills and empathy in client interactions.
Proficient IT literacy with basic software tools.

Responsibilities

Provide high-quality support and interventions to clients with mental health needs.
Manage a caseload of clients and deliver group activities and programmes.
Communicate aims, objectives, and pathways to enable co-production.
Engage service users with community professionals and support networks.
Maintain accurate referrals, assessments, and service reviews; participate in supervision.

Skills

Lived experience of mental health care

Strong communication skills

Good listening skills

IT literacy

Teamwork

Time management

Saf safeguarding awareness

Tools

MS Word

Outlook

Internet basics

Job description

Location:Harrow Cove MHCA
Closing Date:16 September 2026
Pro Rata Salary:11,638.82
Contract Type:Permanent
Part-Time Hours Per Week:15.60
Working Location Type:On- Site
Hours per week:15.60

We areHestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Harrow Cove service in Harrow.

Sounds great, what will I be doing?

The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tickallthe boxes right away; the important thing is that you're willing to learn. We also value livedexperienceof the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.

This roles requires you to work between the hours of 5pm and 10pm weekdays and 2pm - 10pm weekends

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call:We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
Face to face interview:Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Our commitment to Equality, Diversity, and Inclusion

We are a disability confident employer

Safeguarding Statement

Important Information for Candidates

We are Hestia.

We support adults and children in times of crisis.

We make a difference.

We are passionate.

We are innovative.

We are courageous.

We are genuine.

We are respectful.