Royal Mail - Despatch Control Manager - Atherstone

Angard Staffing Solutions Ltd; Atherstone; On-site; GBP 48,000 - 64,000; Full time

Job summary

Angard Staffing Solutions Ltd. is recruiting Despatch Control Managers to support Royal Mail’s peak operation at Atherstone Parcel Sort Centre. Roles report to the PSC Optimisation Manager and involve leading transport and distribution operations, ensuring safety and compliance, and maximizing vehicle utilisation.

Shifts include Early, Late, Night; 24-hour coverage with potential 12-hour patterns. Bank Holiday pay applies, typical hourly rates from £23 to £27 (Night) and £33 on holidays.

Qualifications

• Experience in transport, logistics or distribution operations.
• Strong operational decision-making skills.
• Ability to work independently and own issues.
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage transport and distribution operations within the Parcel Sort Centre.
• Maintain safe, compliant, and legal operations.
• Lead despatch bays and manage vehicle movements.
• Ensure planned network departures and Move-to-Time compliance.
• Maximise vehicle utilisation and load fill.
• Manage contractor driver attendance and escalate no-shows.
• Monitor performance and implement corrective actions.
• Lead and motivate shift teams.
• Manage risks, contingencies and service failures.
• Support delivery of peak work plan and service commitments.

Skills

Transport & logistics ops

Operational decision-making

Independent working

Communication & stakeholder management

IT literacy & reporting tools

Compliance & safety management

Tools

Operational reporting tools

IT systems

Job description

Angard are currently recruiting multiple Despatch Control Managers to support Royal Mail’s peak operation at Atherstone Parcel Sort Centre, CV9 1JE from the end of October.

This position will be reporting to the Parcel Sort Centre/Optimisation manager and responsible for the management of the transport and distribution operations within the Parcel Sort Centre. Responsible for leading and motivating the team to create high performance and commitment. Ensuring work plan is achieved through managing pipeline interfaces.

Key Responsibilities

• Managing transport and distribution operations within the PSC
• Maintaining safe, compliant and legal operations
• Managing despatch bays and vehicle movements
• Ensuring planned network departures and Move-to-Time compliance
• Maximising vehicle utilisation and load fill
• Managing contractor driver attendance and escalation of no-shows
• Monitoring operational performance and implementing corrective actions
• Leading and motivating operational teams on shift
• Managing risks, contingencies and service failures
• Supporting delivery of the operational work plan and Peak service commitments

Candidate Profile

Royal Mail is seeking applicants who can operate confidently within a transport and logistics environment and who:

• Have experience of transport, logistics or distribution operations
• Demonstrate strong operational decision-making skills
• Can work independently and take ownership of issues
• Possess excellent communication and stakeholder management skillsAre capable of leading operational teams in a fast-paced environment
• Have strong IT literacy and can utilise operational reporting tools
• Understand compliance, safety and operational performance management

Previous experience in transport control, logistics management, despatch operations, network operations or similar supervisory/management environments is highly desirable.

Working Pattern

The requirement is intended to support a 24-hour operation, covering:

• Early Shift
• Late Shift
• Night Shift

Candidates must be flexible and capable of supporting operational requirements throughout the Peak period and we’re flexible to consider different shift patterns including 12hrs etc.

Pay Rates

• Early Shift(Mon-Sun) £23.00 per hour
• Late Shift (Mon-Sun) £23.00 per hour
• Night Shift(Mon-Sun) £27.00 per hour
• Bank Holiday £33.00 per hour